Unable to remove nodes added by Polisy

[smarthome_newbie]

I upgraded from an ISY to eisy recently. The polisy was never showing in my admin console, which I guess means I was still using ISY for everything, but I did add nodes using Polisy. Now I have nodes added that are showing as unmanaged in Polyglot and it won't let me delete them. I connected Polisy back up to try to delete them, but I can't find the IP under my router page and it doesn't show up in admin console. Any ideas on what to try next?

[Techman]

Is your latest controller a Polisy or an EISY?

What is your PG3  version?

If they're showing as unmanaged in your current controller that means that they're still being managed by your previous controller.  Log into your ISY Portal : ISY portal

Make sure your current controlle is there and active

Re: the admin console issue, did you clear your java cache and reinstall the IoX Launcher from here:

https://isy.universal-devices.com/start.jnlp

 

Edited Tuesday at 10:49 PM by Techman

[smarthome_newbie]

Hi again. My latest controller is an EISY. I went to Plug Ins, Configure in admin console and deleted them there. After that, they are now gone from PG3. I have a couple other questions. I have "ISY Portal" listed as unmanaged in PG3. Is it okay to delete that? Also, I have the Ring node installed, but I have two Front Doors and two Motions showing in admin console, so must still have the Polisy version and EISY both installed. How can I get rid of the inactive one from Polisy? In PG3, Ring shows as connected so it is seeing the EISY version. Thanks!

[apostolakisl]

On 8/5/2025 at 6:49 PM, smarthome_newbie said:

Hi again. My latest controller is an EISY. I went to Plug Ins, Configure in admin console and deleted them there. After that, they are now gone from PG3. I have a couple other questions. I have "ISY Portal" listed as unmanaged in PG3. Is it okay to delete that? Also, I have the Ring node installed, but I have two Front Doors and two Motions showing in admin console, so must still have the Polisy version and EISY both installed. How can I get rid of the inactive one from Polisy? In PG3, Ring shows as connected so it is seeing the EISY version. Thanks!

Don't delete ISY Portal or you will lose your portal access.  Unless you are getting rid of using ISY portal.  I assume you are intending on using the portal.  Without portal you will have to open ports on your router to access from offsite and you won't be able to use Alexa/Google and all of that stuff.

And what you did to delete those orphan plugins is correct.  However, you need to make sure you didn't have any of that stuff referenced in programs.  Any program that referenced any of the deleted plugins will now be broken and won't run at all even if the rest of it makes sense.  ISY program icons turn yellow when the program is broken.