Network Error

[firstone]

I've noticed my Alexa stopped working and when I've check portal - it's disconnected.

UI itself says "Error: Network Error".

I could live with UI issues but losing Alexa functionality is very annoying.

Tried restarting isy service but that did not fix it.

Everything else seems to be working fine - AC, Polyglot. 

Anything I should try and/or check before I reboot eisy?

[bmercier]

Just now, firstone said:

I've noticed my Alexa stopped working and when I've check portal - it's disconnected.

UI itself says "Error: Network Error".

I could live with UI issues but losing Alexa functionality is very annoying.

Tried restarting isy service but that did not fix it.

Everything else seems to be working fine - AC, Polyglot. 

Anything I should try and/or check before I reboot eisy?

Are you using eisy-ui?

If so, and if the eisyui service is stopped, that may explain it.

To see if you have it installed and started:

sudo service eisyui status

To start it if you have it and it is stopped:

sudo service eisyui start

[firstone]

7 minutes ago, bmercier said:

Are you using eisy-ui?

If so, and if the eisyui service is stopped, that may explain it.

To see if you have it installed and started:

sudo service eisyui status

To start it if you have it and it is stopped:

sudo service eisyui start

It show as running:

eisyui is running as pid 6276.

I've tried restart. Luckily fixed Portal connection but UI itself still shows same error.

It was working when I've originally installed it.

[bmercier]

1 hour ago, firstone said:

It show as running:

eisyui is running as pid 6276.

I've tried restart. Luckily fixed Portal connection but UI itself still shows same error.

It was working when I've originally installed it.

Regarding the disconnection, you should upgrade eisy-ui.

sudo pkg install eisyui

Regarding the UI... what is the error?

[firstone]

22 hours ago, bmercier said:

 

Regarding the UI... what is the error?

Upgraded and restarted. Still same error:

[bmercier]

On 8/22/2025 at 11:51 AM, firstone said:

Upgraded and restarted. Still same error:

Please open a ticket, and I will do a remote session with you.

Something's not right. The Network Error suggests that the UI is not able to contact the eisyui service, but you say it's started, so I don't get it. 

[Bumbershoot]

Apologies for not reporting this earlier (been away), but I get a "Network Error" when I use Safari (version 26) to log into eisy-ui, but for some reason, it works with Firefox (version 142).  This occurred with the previous Safari version as well.

My version of eisy-ui is 0.6.0, but this happened on 0.5.9.  

This is on an iMac running the latest Tahoe beta, but it also happened on the last Sequoia release.  

The DuckDuckGo browser reports a TLS error that prevents the page from loading.