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Scene Link Creation Troubleshooting


matapan

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Posted

Can anyone recommend the best way to troubleshoot link creation when one creates a scene?

I have many scenes where there are multiple devices which act as as controllers for one device which acts as a responder. Once I have created the scene, I noticed that some of the controlling devices don't reflect the state of the scene.

For example, if I have a Switchlinc dimmer which acts as a controller and responder in a scene, with a button on two Keypadlincs which act as controllers, I expect that when the Keypadlinc button is turned on, the button on the other Keypadlinc acting as a controller is also turned on, as well as the Switchlinc dimmer. With recently created scenes, I noticed that the state of the button or paddle which is not pressed is not updated with the current scene state. Older scenes I have created are correctly updated.

Any thoughts on the best way to troubleshoot this? Thanks!

Posted

@matapan

Either you have a communication issue between the devices and your PLM, i.e. noise on the powerline, or the link tables in your devices are corrupted.

First thing to try is right clicking on each of those devices and then click on restore device. That will rewrite the link tables that are stored in your controller to the devices. After the device restore run the scene test again to see if the issue has been corrected.

Post the results

 

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