In UDM, I've noticed recently that the "Conditions" are being reported as a number vs the words as in the AC. It used to show the words in UDM as well. Any thoughts? 

 

The other options for Display Status show up as expected. 

 

Thanks.

 

 

Does synchronization correct the issue?

On 9/3/2025 at 5:28 PM, Javi said:

Does synchronization correct the issue?

No it does not correct the problem. 

Thanks.

Sorry, I think I misunderstood.  Reboot should correct the issue.  

I believe reboot requirement for mapped status is removed firmware version 6.0.0

@javi. sorry I dont understand what you are saying above. 

Reboot?  what, Eisy, PGX? or the NS.. I think they have all been rebooted recently enough and the status is still not correct. 

thanks

eisy.  Formatted Status values are published by eisy, so it's not app related. 

Anytime a node server is installed a reboot is required before eisy will publish formatted values (this is written in the alert prior to synchronization). This was required in 994 due to lower processing/memory.  Sometimes a node server reinstall/update will trigger this requirement.  

This requirement should finally be removed in firmware 6.0.0

If reboot does not correct the issue then there is another problem. The app will do a formatted status values lookup in dropdowns, so if dropdowns have formatted values and status does not (after reboot), then you may to open a ticket.

@Javi  

Rebooted Eisy,

Opened UDM and went to controller, eisy, and said yes to sync (By the way, , my message is different than what you posted above)

Same problem. Only a number vs conditions showing in UDM, while conditions report correctly in the AC

thanks

Ok thanks for trying.

Please open a ticket. Title it "Formatted values not in subscription, exists in Admin Console"

Include your UUID, firmware version, and link to this topic.