zwave devices lost after upgrading to 5.9.1

[EGX]

After upgrading to 5.9.1 when trying to access a ZWAVE device I got the following error messages.

Could not open conf file to read - [./FILES/CONF/INSTENG>OPT]

Could not open file - [./FILES/CONF/INSTENG.OPT]

All my insteon devices were working after the upgrade but not the ZWAVE.

 

[Techman]

Try removing power from the eisy for about 30 seconds

Let me know if that worked

[EGX]

Tried disconnecting for 1 minute. Did not work. Same error messages.

[Techman]

It's best to open a support ticket

https://www.universal-devices.com/my-tickets

 

[Guy Lavoie]

Just wondering: which IoX version were you running before 5.9.1? Also, is your eisy using a Zooz dongle or the ZMatter one?

[EGX]

I was upgrading from firmware 5.8.4

The dongle I am using was purchased from UD Mobil which has two antennae. One is labeled Zwave and the other is labeled Zigbee/Matter.

[Guy Lavoie]

12 hours ago, EGX said:

I was upgrading from firmware 5.8.4

The dongle I am using was purchased from UD Mobil which has two antennae. One is labeled Zwave and the other is labeled Zigbee/Matter.

So nothing out of the ordinary. You have the ZMatter dongle.

One quick thing you could check is in the Admin Console Configuration screen. Make sure that Z-Wave support is "On", and that it's not showing a button underneath to migrate to ZMatter, which would indicate it's configured to use the Zooz dongle.