Posted 16 hours ago16 hr In the recent past, my geofence stopped working. In the geofence are anter and exit commands. The enter command is to change the value of a variable to 1. The exit command is to change the same variable to a value of 0. The geofence appears to trigger as I enter and exit the area, but the variable value does not change. Digging further I notice a log input “there are no specified commands for this geofence trigger”.I am on android. We also have an apple phone where I believe the same type of geofence works fine. As near as I can tell, all apps are up to date. IoX version is 6.0.0Any thoughts on what is happening and why the variable change does not occur as the phone enters and exits the geofence? Edited 16 hours ago16 hr by oberkc
14 hours ago14 hr Can you verify the geofence commands are set? It sounds like they may have been removed, maybe due to a failed synchronization.
13 hours ago13 hr Author 49 minutes ago, Javi said:Can you verify the geofence commands are set? It sounds like they may have been removed, maybe due to a failed synchronization.I am not sure I understand this question. How does one determine if they are "set"?
13 hours ago13 hr UDM > Settings Tab > Geofence, Click on Geofence and verify Enter and Exit commands are correct.
13 hours ago13 hr Author 14 minutes ago, Javi said:UDM > Settings Tab > Geofence, Click on Geofence and verify Enter and Exit commands are correct.I have done that, several times. I have also deleted the geofence and recreated it with the same enter and exit settings. When I recreated the geofence, it immediately recognized that it was exited the area and gave me the error in the log again
6 hours ago6 hr Author Additional updates:After I move back into the geolocation zone, I open the log. I see that UD mobile recognizes the transition (at 04:21pm) and logs:"Triggering Geofence Enter: My Geofence""Network Connected: false""Network Not connected waiting 30000 milliseconds."The variable that was supposed to update from the entry command did not change however.It was not until I opened UD Mobile at 5:18pm, however, that the log then recorded:"Completed geofence command for id: My Geofence"At that point, the variable updated.Why does UD Mobile now seemingly require me to open the app before completing the geofence entry criteria?
Create an account or sign in to comment