Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Unable to connect eisy to a new insteon dimmer

gdykstra
in eisy

Featured Replies

I first lost connectivity between an existing Insteon 2477D, so I figured it was a bad switch and replaced it with a new one. When I try to connect my eisy to it, it comes up with an error message that says "Request Failed". If I shut down my Admin panel and restart it, I get a panel that pops up with " Device to be added" with the correct address for the switch that I am trying to add ... I'm stuck. Any advice?

Screenshot 2025-12-12 102104.png

Screenshot 2025-12-12 102251.png

I had similar problems replacing a switch last week. Seems the java console has some issues. Open the relatively new "UD Mobile" app on your smart phone and I bet you'll see the switch. Might have been able to see the old one there too.

Edited by gdntx

Create an account or sign in to comment

Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.