I have an eisy running IoX 6.0.3_3, and the zmatter dongle. I have a kwikset zwave 620 deadbolt. The deadbolt has been in my zwave network for over 1 year. The following behavior has started recently: When the deadbolt is unlocked by a human entering any valid user code on the keypad, the User Number reported in the Access Control Alarm entry in the AC is a 10-digit number. It is a constant value, regardless of which user code is entered. Previously, the User Number would be the correct user number corresponding to the code that was entered. Since the 620 supports only 250 users, a 10-digit number should not be possible.

Before I start trying to chase this further, I thought I would see If anyone else has seen this behavior. If so, please post. Thanks.

Edited Sunday at 01:36 PM4 days by wmcneil
fix typo on version number

I assume you mean IoX 6.0.3_3. I also have one of these locks and the behaviour is normal - i.e. User 1 displays "User Number" 1, as expected.

Edited Saturday at 11:52 PM4 days by glarsen

My Schlage BE469ZP locks, (all six!) are all doing the same thing...

I never manually upgraded my EISY to 6.0.3, but somehow it was upgraded while I was away for a couple of weeks. There was a reboot buring that period. I am now being told there are still more upgrade packages.

/Bill

13 hours ago, glarsen said:

I assume you mean IoX 6.0.3_3. I also have one of these locks and the behaviour is normal - i.e. User 1 displays "User Number" 1, as expected.

Thanks, yes, I have now fixed the version number in my post.

10 minutes ago, WFP said:

My Schlage BE469ZP locks, (all six!) are all doing the same thing...

I never manually upgraded my EISY to 6.0.3, but somehow it was upgraded while I was away for a couple of weeks. There was a reboot buring that period. I am now being told there are still more upgrade packages.

/Bill

Yes, the update to 6.0.3 happens on any reboot, without having pressed the update button. More info about that here:

https://forum.universal-devices.com/topic/46113-reboot-automagically-causes-update-to-iox-603_3/#findComment-400793

There are additional upgrades available(to UDX 4.2.0, PG3x 3.4.6, and easyui 0.8.5), I have applied them, and the problem with my kwikset deadbolt user number reporting remains.

I have opened a ticket. Michel responded and reported that myself and another user reported the problem. UD is investigating root cause.

I just submitted a ticket as well. My Schlage lock has stopped reporting user numbers. It may have begun around the time I recently upgraded from V 6.0 to V 6.0.3 but I am not certain about that.

UD asked me to upgrade packages and try again. I did so and then tested with three users defined (user 2 and 1, as well as the default user 0 which is reserved for manual turns of the deadbolt) Everything seems to be working correctly now. These are the updates that were applied:

IoX 6.0.3_3 -> 6.0.4_1

UDX 4.2.0 -> 4.2.0_2

PG3x 3.4.6 -> 3.4.9

Edited yesterday at 04:17 PM1 day by wmcneil
fix user number typo