Jump to content
View in the app

A better way to browse. Learn more.
Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Unable to authorize ring plugin

mdecou
in New user? Having trouble? Start here

Featured Replies

Hi all,

I just found my ring devices not responding as programmed with my Polisy, so logged into PG3 to investigate. I found the ring plugin at 1 rev behind (1.2.6) and a notification stating I needed to initiate authorization. I re-installed the plugin to get to current (1.2.7) but I am finding that the "Authorize" button does nothing.

I did go into the log and found an error that I do not understand, and I am not sure if this has anything to do with the authorization issue. The error is as follows:

udi_interface.interface ERROR    interface:_handleInput: _parseInput: node address 23320864_lt does not exist. {'address': '23320864_lt', 'cmd': 'DON', 'query': {}}


@bmercier Is there any known issue with re-authorizing the ring plugin?

Thanks for any help!

Create an account or sign in to comment

Go to topic listing

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.