February 8Feb 8 I started getting this recently whenever I try to add a Zigbee device. I already have (had until I tried a ZMatter dongle reset) others that ran Zigbee just fine.Anyway, when I would attempt to add, the log would show an interview start and then the messages ZBEE-Log Terminating, then ZMATTER-Log terminating, then the whole system would freeze. I waited about a half hour once for it to unfreeze and it didn't so every time after that I've tried forcing it to reboot by pulling the power, because once this happens the whole thing freezes. Also, the ZWave and Matter menus show not available even though the Zigbee menu is still present (doesn't respond to anything you click).
Sunday at 11:49 AM3 days I’m running into this situation as well. Have you discovered a possible solution or explanation for this?RC
21 hours ago21 hr Author On 3/22/2026 at 7:49 AM, aeroRC said:I’m running into this situation as well. Have you discovered a possible solution or explanation for this?RCNo. I ended up having to wipe it and start over. Still having all sorts of weirdness elsewhere though. Just havent had the time to document or dig into any of it.
7 hours ago7 hr The icons are gray in the screenshots so the connection is lost, attempting anything in the AC when the icons are gray may have unexpected behavior.
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