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admin counsel upgrade stuck on system busy

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Hello everyone, I tried doing an upgrade of modules on admin counsel and it has been stuck on system busy for 2 days. I logged out and tried to log back in but it says incorrect password. I can access my devices on eisy through UD mobile. So everything seems to be working except for admin counsel. Any suggestions?

Thanks in advance

@JBartmess welcome to the UD Forums.

In updating the eisy to 6.0.x the default method of logging in on the admin console now uses your UD portal credientials (email address and password). Try using those to log in.

If you want to use the local credientials then add this line to the IoX finder window: https://eisy.local:8443/desc

You would then have 2 lines on the finder window. You might want to hit "save" and save the list locally in case the one you just added doesn't display in the future you can "load" that file and continue to use the local credientials without having to add the line manually.

If this is your only device and you are always local to it then you can also downlad the admin.jnlp directly from the device and it. To do that use this link: http://eisy.local:8080/admin.jnlp (or replace "eisy.local" with the IP of your device). Save the admin.jnlp file locally and run it each time to access admin console directly (bypassing IoX Launcher/Finder process). I think this would always use the local credeitnals you have made.

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