Hi all,

I have successfully installed my first I3 Paddles. I have them configured in a 3 Way with a 2477S via a scene defined via the Admin console for my EISY. Both objects are controllers in the scene and I moved both of the nodes for the I3 to the scene.

Everything is working fine - both ends of the 3 way turn the lights on and off and I can also dim the lights (I set the I3 up as dimmers).

The only issue is that when I use the 2477S to turn on/off the lights - the in device light flashes red a few times after the action has been performed.

I cannot find anything wrong with the setup in the Admin Console.

Does anyone have any thoughts about how I can trouble shoot this red flashing a few times after using the switch?

Thanks!

The blinking can mean it can't contact old invalid links, either other devices or the PLM.

If you used the i3s to replace other Insteon switches, my guess is its on or both of the older ones.

Things to try:

• In iox, try right-clicking and Restore Device

• If that doesn't work, try deleting the old switches from the eisy

  • If they're still in iox but you uninstalled them this could explain it

  • If this still didn't get it, Restore Device again after deleting

  • You can add them back later for a future project

I can also mean that there is something interfering with communication between valid linked devices.

Hopefully, the advice from @paulbates will solve your problem. Troubleshooting communication problems is more trial-and-error, in my experience.

1 hour ago, paulbates said:

The blinking can mean it can't contact old invalid links, either other devices or the PLM.

If you used the i3s to replace other Insteon switches, my guess is its on or both of the older ones.

Things to try:

• In iox, try right-clicking and Restore Device

• If that doesn't work, try deleting the old switches from the eisy

  • If they're still in iox but you uninstalled them this could explain it

  • If this still didn't get it, Restore Device again after deleting

  • You can add them back later for a future project

Hi Paul - thanks for the info. Could I ask some follow up as I am not sure where to go based upon your potential solutions?

You mentioned "in iox try right clicking and restore device" - which device specifically? Are you suggesting to do this on the 2477S exhibiting the issue?

When you say delete the old switches - I assume you mean the ones that I replaced with the I3 Paddles. - I thought I had done this - I was in iox and right clicked the devices when I removed them and used the "delete" option - is there something else I should do?

Then you mention "restore device after deleting" if a device is deleted in iox - how can I "restore device"?

Apologies for the questions - I am by no means an expert in all of this - I am good with adding/deleting devices and creating scenes - but more than that I need simplistic instructions.......

Any thoughts would be welcome.

Thanks!

40 minutes ago, SMonk said:

You mentioned "in iox try right clicking and restore device" - which device specifically? Are you suggesting to do this on the 2477S exhibiting the issue?

Yes, give that a try.

40 minutes ago, SMonk said:

When you say delete the old switches - I assume you mean the ones that I replaced with the I3 Paddles. - I thought I had done this - I was in iox and right clicked the devices when I removed them and used the "delete" option - is there something else I should do?

I wasn't sure if you had done this, since their continued presence in the config of the iox Insteon db is a plausible explanation. Nothing else to do for this one if the switches don't appear in your device/network view

41 minutes ago, SMonk said:

Then you mention "restore device after deleting" if a device is deleted in iox - how can I "restore device"?

I meant if the devices were still there and you could delete them, do that, it would have cleared them from the iox Insteon db.. and restoring should have removed those links from the device that is exhibiting the problem.

First: Try a restore device on the problematic switch.

Second: If that doesn't do it, the next steps are more technical

• In iox, go to Tools/Diagnostics/Event viewer

• At the bottom of the window, set it for the most detailed tracking - highest level

• Go turn on the problem switch and the event viewer will capture what's going on

• Post the related Event Viewer entries back here

I'm not the best at deciphering those, but there are members here who are and can hopefully join the discussion to help keep it moving

Edited April 30Apr 30 by paulbates

16 hours ago, SMonk said:

Hi all,

I have successfully installed my first I3 Paddles. I have them configured in a 3 Way with a 2477S via a scene defined via the Admin console for my EISY. Both objects are controllers in the scene and I moved both of the nodes for the I3 to the scene.

Everything is working fine - both ends of the 3 way turn the lights on and off and I can also dim the lights (I set the I3 up as dimmers).

The only issue is that when I use the 2477S to turn on/off the lights - the in device light flashes red a few times after the action has been performed.

I cannot find anything wrong with the setup in the Admin Console.

Does anyone have any thoughts about how I can trouble shoot this red flashing a few times after using the switch?

Thanks!

What is the reasoning to move the "Flags" node into the scene in addition to the main node? Try removing the Flags node from the scene.

Did not know any better - as this is the first time I have had any of these devices. So I added them. Based upon your comment though - I removed them and all still seems to work .

As a result - for future ones I won't bother with the flags node.

In the end deleting and restoring seems to have done the trick.

Thanks all!