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Motion Sensor Comm. Issues


belias

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Hello,

 

I've recently added a few 2420 motion sensors to my Insteon system, and I'm getting frequent communication errors from 2 of them. I have tried a factory reset and removing / re-linking but no luck. They both seem to work perfectly (i.e. all messages are received by the ISY), however I continue to get the errors. Also - both are in range of a dual-band lamplinc (about 10' away) as well as a dual-band PLM (about 25' away).

 

I've included the log below. Any ideas would be great. Thanks!

 

P.S. Using FW 2.7.15

 

- Brian

 

 

Garage / Garage Motion - Sensor Status 0% Sat 2010/10/23 07:35:35 PM System Log

Garage / Garage Motion - Sensor Status 100% Sat 2010/10/23 07:45:47 PM System Log

Scene:Garage / Garage Lights On 255 Sat 2010/10/23 07:45:48 PM Program Log

Garage / Garage Lights Status 100% Sat 2010/10/23 07:45:48 PM System Log

1st Floor Common / Entry Hall KPL - Garage Lts Status 100% Sat 2010/10/23 07:45:48 PM System Log

Outside / North Motion - Sensor Status 100% Sat 2010/10/23 07:45:59 PM System Log

Outside / North Motion - Sensor Sat 2010/10/23 07:46:00 PM System -2

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:46:00 PM Program Log

Outside / Parking Flood Status 100% Sat 2010/10/23 07:46:00 PM System Log

1st Floor Common / Entry Hall KPL - Park Flood Status 100% Sat 2010/10/23 07:46:00 PM System Log

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:46:01 PM Program Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:46:02 PM Program Log

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:47:00 PM Program Log

1st Floor Common / Rear Entry Hall Lights [Gar] Status 100% Sat 2010/10/23 07:48:41 PM System Log

1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 100% Sat 2010/10/23 07:48:41 PM System Log

Outside / North Motion - Sensor Status 0% Sat 2010/10/23 07:50:44 PM System Log

Scene:Outside / Parking Flood Off 0 Sat 2010/10/23 07:51:01 PM Program Log

Outside / Parking Flood Status 0% Sat 2010/10/23 07:51:01 PM System Log

1st Floor Common / Entry Hall KPL - Park Flood Status 0% Sat 2010/10/23 07:51:01 PM System Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:51:02 PM Program Log

Garage / Garage Motion - Sensor Status 0% Sat 2010/10/23 07:51:07 PM System Log

Outside / Atrium Flood Lights Status 100% Sat 2010/10/23 07:51:13 PM System Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:51:14 PM Program Log

Scene:KPL Button Scenes / Entry Rear Flood On 255 Sat 2010/10/23 07:51:16 PM Program Log

1st Floor Common / Entry Hall KPL - Rear Flood Status 100% Sat 2010/10/23 07:51:16 PM System Log

Outside / North Motion - Sensor Status 100% Sat 2010/10/23 07:52:03 PM System Log

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:52:04 PM Program Log

Outside / Parking Flood Status 100% Sat 2010/10/23 07:52:04 PM System Log

1st Floor Common / Entry Hall KPL - Park Flood Status 100% Sat 2010/10/23 07:52:04 PM System Log

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:52:05 PM Program Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:52:06 PM Program Log

Garage / Garage Motion - Sensor Status 100% Sat 2010/10/23 07:52:46 PM System Log

Scene:Garage / Garage Lights On 255 Sat 2010/10/23 07:52:47 PM Program Log

Outside / Atrium Flood Lights Status 0% Sat 2010/10/23 07:53:00 PM System Log

1st Floor Common / Entry Hall KPL - Rear Flood Status 0% Sat 2010/10/23 07:53:00 PM System Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:53:02 PM Program Log

Scene:KPL Button Scenes / Entry Rear Flood Off 0 Sat 2010/10/23 07:53:04 PM Program Log

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:53:04 PM Program Log

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:57:06 PM Program Log

Outside / North Motion - Sensor Status 0% Sat 2010/10/23 07:57:08 PM System Log

Garage / Garage Motion - Sensor Status 0% Sat 2010/10/23 07:57:21 PM System Log

Scene:1st Floor Common / Rear Entry Hall Off 0 Sat 2010/10/23 07:58:41 PM Program Log

1st Floor Common / Rear Entry Hall Lights [Gar] Status 0% Sat 2010/10/23 07:58:41 PM System Log

1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 0% Sat 2010/10/23 07:58:41 PM System Log

Garage / Garage Motion - Dusk Status 0% Sat 2010/10/23 07:59:26 PM System Log

Garage / Garage Lights Off 0 Sat 2010/10/23 08:00:49 PM Program Log

Garage / Garage Lights On 255 Sat 2010/10/23 08:00:49 PM Program Log

Garage / Garage Lights Off 0 Sat 2010/10/23 08:00:49 PM Program Log

Garage / Garage Lights On 255 Sat 2010/10/23 08:00:49 PM Program Log

Garage / Garage Lights Status 0% Sat 2010/10/23 08:00:49 PM System Log

Garage / Garage Lights Status 100% Sat 2010/10/23 08:00:49 PM System Log

Garage / Garage Lights Status 0% Sat 2010/10/23 08:00:50 PM System Log

Garage / Garage Lights Status 100% Sat 2010/10/23 08:00:50 PM System Log

Scene:Garage / Garage Lights Off 0 Sat 2010/10/23 08:01:19 PM Program Log

Garage / Garage Lights Status 0% Sat 2010/10/23 08:01:19 PM System Log

1st Floor Common / Entry Hall KPL - Garage Lts Status 0% Sat 2010/10/23 08:01:19 PM System Log

Scene:Outside / Parking Flood Off 0 Sat 2010/10/23 08:02:05 PM Program Log

Outside / Parking Flood Status 0% Sat 2010/10/23 08:02:06 PM System Log

1st Floor Common / Entry Hall KPL - Park Flood Status 0% Sat 2010/10/23 08:02:06 PM System Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 08:02:07 PM Program Log

Garage / Garage Motion - Dusk Status 100% Sat 2010/10/23 08:04:31 PM System Log

Garage / Garage Motion - Sensor Sat 2010/10/23 08:04:32 PM System -2

Brian's Room / Brian's KPL D - Desk Status 0% Sat 2010/10/23 08:07:02 PM System Log

Brian's Room / Brian's Desk Light Status 0% Sat 2010/10/23 08:07:02 PM System Log

1st Floor Common / Rear Entry Hall Lights [Gar] Status 100% Sat 2010/10/23 08:35:19 PM System Log

1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 100% Sat 2010/10/23 08:35:19 PM System Log

RemoteLinc / RemoteLinc - Entry Hall Status 100% Sat 2010/10/23 08:35:19 PM System Log

1st Floor Common / Rear Entry Hall Lights [Gar] Status 0% Sat 2010/10/23 08:35:23 PM System Log

1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 0% Sat 2010/10/23 08:35:23 PM System Log

RemoteLinc / RemoteLinc - Entry Hall Status 0% Sat 2010/10/23 08:35:23 PM System Log

1st Floor Common / Entry Hall KPL - Reading Lamp Status 100% Sat 2010/10/23 08:35:25 PM System Log

1st Floor Common / Living Room LampLinc Status 100% Sat 2010/10/23 08:35:25 PM System Log

RemoteLinc / RemoteLinc - Reading Lamp Status 100% Sat 2010/10/23 08:35:25 PM System Log

Outside / North Motion - Sensor Status 100% Sat 2010/10/23 08:50:27 PM System Log

Outside / North Motion - Sensor Sat 2010/10/23 08:50:27 PM System -2

Scene:Outside / Parking Flood On 255 Sat 2010/10/23 08:50:28 PM Program Log

Outside / Parking Flood Status 100% Sat 2010/10/23 08:50:28 PM System Log

1st Floor Common / Entry Hall KPL - Park Flood Status 100% Sat 2010/10/23 08:50:28 PM System Log

Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 08:50:29 PM Program Log

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Hello belias,

 

Motion sensors should be passive (controller only) but, in some case which we have yet to figure out, they send a NACK to the PLM. NACK means negative acknowledgment and that's why you see those errors.

 

Now, as long as the motion sensors work properly, then those errors are completely benign ... the only issue is that we have yet to figure out why, and only in some cases, those are sent to the PLM.

 

With kind regards,

Michel

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