belias Posted October 24, 2010 Share Posted October 24, 2010 Hello, I've recently added a few 2420 motion sensors to my Insteon system, and I'm getting frequent communication errors from 2 of them. I have tried a factory reset and removing / re-linking but no luck. They both seem to work perfectly (i.e. all messages are received by the ISY), however I continue to get the errors. Also - both are in range of a dual-band lamplinc (about 10' away) as well as a dual-band PLM (about 25' away). I've included the log below. Any ideas would be great. Thanks! P.S. Using FW 2.7.15 - Brian Garage / Garage Motion - Sensor Status 0% Sat 2010/10/23 07:35:35 PM System Log Garage / Garage Motion - Sensor Status 100% Sat 2010/10/23 07:45:47 PM System Log Scene:Garage / Garage Lights On 255 Sat 2010/10/23 07:45:48 PM Program Log Garage / Garage Lights Status 100% Sat 2010/10/23 07:45:48 PM System Log 1st Floor Common / Entry Hall KPL - Garage Lts Status 100% Sat 2010/10/23 07:45:48 PM System Log Outside / North Motion - Sensor Status 100% Sat 2010/10/23 07:45:59 PM System Log Outside / North Motion - Sensor Sat 2010/10/23 07:46:00 PM System -2 Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:46:00 PM Program Log Outside / Parking Flood Status 100% Sat 2010/10/23 07:46:00 PM System Log 1st Floor Common / Entry Hall KPL - Park Flood Status 100% Sat 2010/10/23 07:46:00 PM System Log Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:46:01 PM Program Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:46:02 PM Program Log Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:47:00 PM Program Log 1st Floor Common / Rear Entry Hall Lights [Gar] Status 100% Sat 2010/10/23 07:48:41 PM System Log 1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 100% Sat 2010/10/23 07:48:41 PM System Log Outside / North Motion - Sensor Status 0% Sat 2010/10/23 07:50:44 PM System Log Scene:Outside / Parking Flood Off 0 Sat 2010/10/23 07:51:01 PM Program Log Outside / Parking Flood Status 0% Sat 2010/10/23 07:51:01 PM System Log 1st Floor Common / Entry Hall KPL - Park Flood Status 0% Sat 2010/10/23 07:51:01 PM System Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:51:02 PM Program Log Garage / Garage Motion - Sensor Status 0% Sat 2010/10/23 07:51:07 PM System Log Outside / Atrium Flood Lights Status 100% Sat 2010/10/23 07:51:13 PM System Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:51:14 PM Program Log Scene:KPL Button Scenes / Entry Rear Flood On 255 Sat 2010/10/23 07:51:16 PM Program Log 1st Floor Common / Entry Hall KPL - Rear Flood Status 100% Sat 2010/10/23 07:51:16 PM System Log Outside / North Motion - Sensor Status 100% Sat 2010/10/23 07:52:03 PM System Log Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:52:04 PM Program Log Outside / Parking Flood Status 100% Sat 2010/10/23 07:52:04 PM System Log 1st Floor Common / Entry Hall KPL - Park Flood Status 100% Sat 2010/10/23 07:52:04 PM System Log Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:52:05 PM Program Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:52:06 PM Program Log Garage / Garage Motion - Sensor Status 100% Sat 2010/10/23 07:52:46 PM System Log Scene:Garage / Garage Lights On 255 Sat 2010/10/23 07:52:47 PM Program Log Outside / Atrium Flood Lights Status 0% Sat 2010/10/23 07:53:00 PM System Log 1st Floor Common / Entry Hall KPL - Rear Flood Status 0% Sat 2010/10/23 07:53:00 PM System Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 07:53:02 PM Program Log Scene:KPL Button Scenes / Entry Rear Flood Off 0 Sat 2010/10/23 07:53:04 PM Program Log Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:53:04 PM Program Log Scene:Outside / Parking Flood On 255 Sat 2010/10/23 07:57:06 PM Program Log Outside / North Motion - Sensor Status 0% Sat 2010/10/23 07:57:08 PM System Log Garage / Garage Motion - Sensor Status 0% Sat 2010/10/23 07:57:21 PM System Log Scene:1st Floor Common / Rear Entry Hall Off 0 Sat 2010/10/23 07:58:41 PM Program Log 1st Floor Common / Rear Entry Hall Lights [Gar] Status 0% Sat 2010/10/23 07:58:41 PM System Log 1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 0% Sat 2010/10/23 07:58:41 PM System Log Garage / Garage Motion - Dusk Status 0% Sat 2010/10/23 07:59:26 PM System Log Garage / Garage Lights Off 0 Sat 2010/10/23 08:00:49 PM Program Log Garage / Garage Lights On 255 Sat 2010/10/23 08:00:49 PM Program Log Garage / Garage Lights Off 0 Sat 2010/10/23 08:00:49 PM Program Log Garage / Garage Lights On 255 Sat 2010/10/23 08:00:49 PM Program Log Garage / Garage Lights Status 0% Sat 2010/10/23 08:00:49 PM System Log Garage / Garage Lights Status 100% Sat 2010/10/23 08:00:49 PM System Log Garage / Garage Lights Status 0% Sat 2010/10/23 08:00:50 PM System Log Garage / Garage Lights Status 100% Sat 2010/10/23 08:00:50 PM System Log Scene:Garage / Garage Lights Off 0 Sat 2010/10/23 08:01:19 PM Program Log Garage / Garage Lights Status 0% Sat 2010/10/23 08:01:19 PM System Log 1st Floor Common / Entry Hall KPL - Garage Lts Status 0% Sat 2010/10/23 08:01:19 PM System Log Scene:Outside / Parking Flood Off 0 Sat 2010/10/23 08:02:05 PM Program Log Outside / Parking Flood Status 0% Sat 2010/10/23 08:02:06 PM System Log 1st Floor Common / Entry Hall KPL - Park Flood Status 0% Sat 2010/10/23 08:02:06 PM System Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 08:02:07 PM Program Log Garage / Garage Motion - Dusk Status 100% Sat 2010/10/23 08:04:31 PM System Log Garage / Garage Motion - Sensor Sat 2010/10/23 08:04:32 PM System -2 Brian's Room / Brian's KPL D - Desk Status 0% Sat 2010/10/23 08:07:02 PM System Log Brian's Room / Brian's Desk Light Status 0% Sat 2010/10/23 08:07:02 PM System Log 1st Floor Common / Rear Entry Hall Lights [Gar] Status 100% Sat 2010/10/23 08:35:19 PM System Log 1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 100% Sat 2010/10/23 08:35:19 PM System Log RemoteLinc / RemoteLinc - Entry Hall Status 100% Sat 2010/10/23 08:35:19 PM System Log 1st Floor Common / Rear Entry Hall Lights [Gar] Status 0% Sat 2010/10/23 08:35:23 PM System Log 1st Floor Common / Rear Entry Hall Lights2 [Kit] Status 0% Sat 2010/10/23 08:35:23 PM System Log RemoteLinc / RemoteLinc - Entry Hall Status 0% Sat 2010/10/23 08:35:23 PM System Log 1st Floor Common / Entry Hall KPL - Reading Lamp Status 100% Sat 2010/10/23 08:35:25 PM System Log 1st Floor Common / Living Room LampLinc Status 100% Sat 2010/10/23 08:35:25 PM System Log RemoteLinc / RemoteLinc - Reading Lamp Status 100% Sat 2010/10/23 08:35:25 PM System Log Outside / North Motion - Sensor Status 100% Sat 2010/10/23 08:50:27 PM System Log Outside / North Motion - Sensor Sat 2010/10/23 08:50:27 PM System -2 Scene:Outside / Parking Flood On 255 Sat 2010/10/23 08:50:28 PM Program Log Outside / Parking Flood Status 100% Sat 2010/10/23 08:50:28 PM System Log 1st Floor Common / Entry Hall KPL - Park Flood Status 100% Sat 2010/10/23 08:50:28 PM System Log Scene:KPL Button Scenes / All Outside Buttons Off 0 Sat 2010/10/23 08:50:29 PM Program Log Link to comment Share on other sites More sharing options...
Michel Kohanim Posted October 24, 2010 Share Posted October 24, 2010 Hello belias, Motion sensors should be passive (controller only) but, in some case which we have yet to figure out, they send a NACK to the PLM. NACK means negative acknowledgment and that's why you see those errors. Now, as long as the motion sensors work properly, then those errors are completely benign ... the only issue is that we have yet to figure out why, and only in some cases, those are sent to the PLM. With kind regards, Michel Link to comment Share on other sites More sharing options...
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