Internet access question

[mitch236]

I just installed a 99i at my office. The network there is complex and we have a full time IT consultant who maintains it. When I told him I needed port forwarding for the ISY he said he would forward the static ip address of the ISY to https port 444. For some reason I cannot enable internet access although I can access the ISY from a remote computer using the static "outside" ip address with the port 444. (ie: xxx.xx.xx.xxx:444). What does that mean? I thought I wouldn't be able to access the ISY from remote locations without enabling internet access?

[Michel Kohanim]

Hello mitch236,

 

It's an either/or situation:

If you have already done a manual port forward (as it seems you have), then you do not need to do File | Enable Internet Access. File | Enable Internet Access tries to use UPnP to automatically do what a manual port forwarding does.

 

In short, don't worry about it !

 

With kind regards,

Michel