How to reset ISY-26 ?

[thomasolsen]

After a power outage, ISY-26 is not working. Cycled power and unit comes back with three LEDs solid and a flashing Error light. Troubleshooting guide indicates this is a file system error, but does not report on how to proceed.

 

As expected, unit is unresponsive from network. From what I can tell, the ISY-26 does not have a reset button like the ISY-99.

 

Now what??

[Michel Kohanim]

Hello thomasolsen,

 

Factory reset is not going to help the situation since you have a corrupt file system and most probably a defective SD Card.

 

This article here shows how to replace your SD Card on 99. Except for mechanical differences, all the procedural steps are the same for 26:

http://www.universal-devices.com/mwiki/ ... an_SD_Card

 

If you want to do a factory reset, you can use Hyperterminal to get to the Shell and then issue FR (for Factory Reset):

http://www.universal-devices.com/mwiki/ ... _ISY_Shell

 

With kind regards,

Michel

[thomasolsen]

Thanks for the links -- very well put together!

 

I am able to ping my ISY-26 (192.168.1.125) but I am not able to telnet (192.168.1.125 126, per instructions) and do not get an answer from HyperTerminal either with a null modem cable to port B on the device.

 

Any other tricks or suggestions?

[Michel Kohanim]

Hello again,

 

If your ISY has 2.7.15, you might want to try:

telnet your.isy.ip (without the 126)

 

With kind regards,

Michel