New ISY-99i - Need Help

[sofaspud]

I just unpacked a new isy-99i and having problems. Followed the instructions for connecting to my router and PLM, but when I power it up I get green on PWR, RX, TX and red Error flashing. Can't connect to it. Did I miss a step or is this unit NFG? Thanks

[Brian H]

You may want to verify the SD Memory Card didn't work loose in shipping.

I believe the newer ones have an external slot where you can access it.

My older one you have to remove the cover.

 

Here is a Link to the full users manual if you don't have it yet.

http://www.universal-devices.com/docs/i ... rguide.pdf

 

The UDI wiki.

http://www.universal-devices.com/mwiki/ ... =Main_Page

[sofaspud]

I check the card and it is OK. When I plug in the power, the PWR lights up. About 3 seconds later the RX and TX light steady and the Error begins to flash. What information is stored on the SD card?

[LeeG]

The ISY User Guide indicates an SD card issue when the ERR LED is blinking. The SD card contains a file system with configuration information. The User Guide describes the process for installing a new SD card. Before doing that I would remove the ISY power, unplug the SD card completely and reinsert the card in its slot.

[sofaspud]

Well, I tried a different SD card and I was able to connect to it. For some reason I can't get it to install the new firmware, so I copied the old card and reformated it. After re-installing the files it is working. I still can't update the firmware. I am also getting socket open errors in java. I will try to update that next. Thanks for everyones help. It is alive. I just need to learn more about it. Thanks again

[Michel Kohanim]

Hello sofaspud,

 

Sincere apolgoies. Please do be kind enough to contact our tech support team and we'll figure out what's causing all these troubles.

 

With kind regards,

Michel