f11 Posted March 27, 2008 Posted March 27, 2008 Nope, when I try to log into https://www.cnn.com, the page starts to load, but never finishes - no popup dialogs show up either. I'm wondering if the Safari browser in the iTouch can access secure sites? I'll have to try it with my wireless laptop through the same wireless access point and home network router - maybe my wireless access point is preventing https sites from communicating? My desktop goes direct to the network router and not thru the wap, so that might explain why it can get through okay. Rod Quote
Michel Kohanim Posted March 27, 2008 Author Posted March 27, 2008 Hi Rod, Please do keep us posted. With kind regards, Michel Nope, when I try to log into https://www.cnn.com, the page starts to load, but never finishes - no popup dialogs show up either. I'm wondering if the Safari browser in the iTouch can access secure sites? I'll have to try it with my wireless laptop through the same wireless access point and home network router - maybe my wireless access point is preventing https sites from communicating? My desktop goes direct to the network router and not thru the wap, so that might explain why it can get through okay. Rod Quote
f11 Posted March 28, 2008 Posted March 28, 2008 I started up my laptop and tried to load https://udi.isy-mobile.com ... The page started to load and then flipped to an error page: There is a problem with this website's security certificate. The security certificate presented by this website was not issued by a trusted certificate authority. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website. Click here to close this webpage. Continue to this website (not recommended). More information If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting. When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com. If you choose to ignore this error and continue, do not enter private information into the website. For more information, see "Certificate Errors" in Internet Explorer Help. What does this tell you about why I can't load the page in iTouch? Rod Quote
f11 Posted March 28, 2008 Posted March 28, 2008 I also tried to load the https://www.cnn.com in my laptop - same routine... started to load the page, then jumped to an error page: Internet Explorer cannot display the webpage Most likely causes: You are not connected to the Internet. The website is encountering problems. There might be a typing error in the address. What you can try: Diagnose Connection Problems More information This problem can be caused by a variety of issues, including: Internet connectivity has been lost. The website is temporarily unavailable. The Domain Name Server (DNS) is not reachable. The Domain Name Server (DNS) does not have a listing for the website's domain. If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section. For offline users You can still view subscribed feeds and some recently viewed webpages. To view subscribed feeds Click the Favorites Center button , click Feeds, and then click the feed you want to view. To view recently visited webpages (might not work on all pages) Click Tools , and then click Work Offline. Click the Favorites Center button , click History, and then click the page you want to view. Quote
Michel Kohanim Posted March 28, 2008 Author Posted March 28, 2008 Rod, You are 100% correct. I just tried it myself and got the same error. It's rather odd because it was working just a few days ago. Ok, please do be kind enough to try https://checkout.google.com .... Can you get to our ISY using your browser? Very much looking forward to your repsonse. With kind regards, Michel I also tried to load the https://www.cnn.com in my laptop - same routine... started to load the page, then jumped to an error page: Internet Explorer cannot display the webpage Most likely causes: You are not connected to the Internet. The website is encountering problems. There might be a typing error in the address. What you can try: Diagnose Connection Problems More information This problem can be caused by a variety of issues, including: Internet connectivity has been lost. The website is temporarily unavailable. The Domain Name Server (DNS) is not reachable. The Domain Name Server (DNS) does not have a listing for the website's domain. If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section. For offline users You can still view subscribed feeds and some recently viewed webpages. To view subscribed feeds Click the Favorites Center button , click Feeds, and then click the feed you want to view. To view recently visited webpages (might not work on all pages) Click Tools , and then click Work Offline. Click the Favorites Center button , click History, and then click the page you want to view. Quote
f11 Posted March 28, 2008 Posted March 28, 2008 The good news is that I can reach https://checkout.google.com with wired and wireless laptop. I can also get to your https://udi.isy-mobile.com website using my laptop, but although the page loads, my IE7 address bar shows "Certificate Error". WHen I click on that little red shield with the white cross through it, it spits up a small dialog box titled "Untrusted Certificate". At the bottom of the dialog box is a "View Certificates" link that when clicked brings up a 3-tabbed dialog box. The General tab says: Certficate Information This certificate cannot be verified up to a trusted certification authority. Issued to: udi-isy-mobile.com Issued By: UDI CA/emailAddress=support@universal-devices.com Valid From: 3/25/2008 to 3/25/2013 Then there's a small link that says "Install Certificate..." Should I be installing this certificate? I suspect the answer is yes. The bad news is that I can't get to the google site with my iTouch - it starts to load the page, gets some of it displayed but never finishs the loading. It just sits there and tries and tries and tries... Quote
f11 Posted March 28, 2008 Posted March 28, 2008 I googled "iTouch and https webpages" and found a link that suggested going into iTouch Settings / Wi-Fi / select your home network / go to bottom of screen and set HTTP proxy to Auto. Suddenly I can go to https://checkout.google.com and the page loads. AND - I can now go to your https://udi.isy-mobile.com and the page loads!! AND the Certificate dialog box pops up, saying the certificate is invalid but would I like to connect anyway? If I say "Connect", I go to the front page of the mobile HTML webpage! I think we have it. I'm going to turn the HTTP proxy OFF in the iTouch and see if we're back to no access, then reverse it again to see if things work again. Back in a few minutes with results!! Rod Quote
f11 Posted March 28, 2008 Posted March 28, 2008 ah nuts. that little diversion was probably a fluke. I went into the Safari browser settings and noticed the popup blocker was on, so I turned it off... and now it doesn't matter how I set the HTTP proxy, I can load the google and isy https webpages. However, when I try to log into my own ISY network node with http://192.168.1.12/admin I can load the pages - but I still can't make changes to my lights. When ever I try, the iTouch starts to load page http://192.168.1.12/changes and never completes.... Any other ideas?? Rod Quote
Michel Kohanim Posted March 28, 2008 Author Posted March 28, 2008 Hi Rod, Can you use your iTouch to change our ISY? If so, then would you be kind enough to try and connect to your ISY through your external HTTPS port and let me know if you still have this problem? One more question: it is mot possible to launch the Admin Console using any mobile phone ... is that what you are trying? With kind regards, Michel ah nuts. that little diversion was probably a fluke. I went into the Safari browser settings and noticed the popup blocker was on, so I turned it off... and now it doesn't matter how I set the HTTP proxy, I can load the google and isy https webpages. However, when I try to log into my own ISY network node with http://192.168.1.12/admin I can load the pages - but I still can't make changes to my lights. When ever I try, the iTouch starts to load page http://192.168.1.12/changes and never completes.... Any other ideas?? Rod Quote
f11 Posted March 28, 2008 Posted March 28, 2008 "Can you use your iTouch to change our ISY?" Not sure what this means... I can access https://udi.isy-mobile.com, and the login screen pops up. I don't have the login or password, so I can't go any further. As I said before, I can access MY ISY unit with the iTouch, but I can't make changes to device states: - enter http://192.168.1.12 on iTouch - loads the html text-only ISY page - click on Devices - login popup comes up - login in using my ISY user name and password - click on a device to see the buttons that allow me to change the device state - click on the "OFF" button (for a lamp for example) The iTouch then tries to load a page at http://192.168.1.12/change, and never gets any futher. If I leave the iTouch like this, nothing further happens. While in this state, can I log into the ISY and cheque on its status, in case it is the source of the hangup? No, I'm not trying to run the Admin Console - the one that I see on my desktop running JAVA. Rod Quote
Michel Kohanim Posted March 28, 2008 Author Posted March 28, 2008 Hi Rod, The userid/password is admin/admin for https://udi.isy-mobile.com. What you are witnessing is very interesting: when you click on a button to change the state of a device, we actually wait for one second so that you can get the updated result back. So, this means that the connection is not kept alive (it's severed). I will check into this. With kind regards, Michel "Can you use your iTouch to change our ISY?" Not sure what this means... I can access https://udi.isy-mobile.com, and the login screen pops up. I don't have the login or password, so I can't go any further. As I said before, I can access MY ISY unit with the iTouch, but I can't make changes to device states: - enter http://192.168.1.12 on iTouch - loads the html text-only ISY page - click on Devices - login popup comes up - login in using my ISY user name and password - click on a device to see the buttons that allow me to change the device state - click on the "OFF" button (for a lamp for example) The iTouch then tries to load a page at http://192.168.1.12/change, and never gets any futher. If I leave the iTouch like this, nothing further happens. While in this state, can I log into the ISY and cheque on its status, in case it is the source of the hangup? No, I'm not trying to run the Admin Console - the one that I see on my desktop running JAVA. Rod Quote
f11 Posted March 28, 2008 Posted March 28, 2008 I accessed your https webpage, logged in using username/password you listed in your last message, and was able to see the four html tabs. I clicked on Administrative Console and a page was reloaded. I clicked on Devices and got the list of your ISY devices. I clicked on Family Room 1 and according to the feedback was able to click onthe ON button and see the device go to 75%. I was then able to click "OFF" and see the device go back to off. So I can access your ISY fine with the iTouch. I just can't do it on my ISY running version 2.6.3. Rod Quote
Michel Kohanim Posted March 28, 2008 Author Posted March 28, 2008 Rod, The only difference is that you are using HTTPS to access our site (coming from the internet) while on yours, you are on the local network. May I humbly suggest trying your iTouch using HTTPS on your external IP address and let me know if it works. Thanks and with kind regards, Michel I accessed your https webpage, logged in using username/password you listed in your last message, and was able to see the four html tabs. I clicked on Administrative Console and a page was reloaded. I clicked on Devices and got the list of your ISY devices. I clicked on Family Room 1 and according to the feedback was able to click onthe ON button and see the device go to 75%. I was then able to click "OFF" and see the device go back to off. So I can access your ISY fine with the iTouch. I just can't do it on my ISY running version 2.6.3. Rod Quote
f11 Posted March 28, 2008 Posted March 28, 2008 I don't have an external IP address - I was hoping to use my iTouch in the house rather than going to my PC. I understand that my phone won't be able to access my ISY since it has to enter via an external address, but my iTouch connects (when at home) via my in-house wireless access point, and can see my inhouse network nodes including my ISY. If I can get that working, I'll consider exposing my ISY to the world and deal with external access at that point. FWIW, my Samsung A920 running EVDO RevA cannot access your ISY https website. Doesn't even get past the initial page. After about 3 seconds, I get "Secure Connection Failed". Rod Quote
az1324 Posted March 29, 2008 Posted March 29, 2008 If you go to https://192.168.xxx.xxx or whatever your ISY's LAN IP is, it should work. It's an issue with maintaining the secure session across pages somehow but yeah you have to use https even on LAN with mobile safari IME. Quote
f11 Posted March 29, 2008 Posted March 29, 2008 Yup, I figured that out about an hour ago. While its a bit of a pain to have to continually resize the iTouch web page so I can read and operate the "buttons" with my aging eyes and stubby fingers, it DOES work!! Does the mobile webpage size HAVE to be so gd wide?? Mobile screens are not generally that large so the page should either resize based on text content on a page or be fixed at no wider than the text content on a page - IOW, just wide enough to show text. Is this a configurable option within the ISY unit or something that has to be part of the next drop? Quote
Michel Kohanim Posted March 30, 2008 Author Posted March 30, 2008 f11, One of our third party developers is working on an iPhone interface which looks extremely good. I shall keep you posted with the progress. With kind regards, Michel Yup, I figured that out about an hour ago. While its a bit of a pain to have to continually resize the iTouch web page so I can read and operate the "buttons" with my aging eyes and stubby fingers, it DOES work!! Does the mobile webpage size HAVE to be so gd wide?? Mobile screens are not generally that large so the page should either resize based on text content on a page or be fixed at no wider than the text content on a page - IOW, just wide enough to show text. Is this a configurable option within the ISY unit or something that has to be part of the next drop? Quote
az1324 Posted April 9, 2008 Posted April 9, 2008 I am also playing with an html interface for mobile safari. But in the meantime, if this tag is added to the header of the html pages, they are rendered at the appropriate size for mobile safari and I don't believe it has any effect on other browsers. Quote
Michel Kohanim Posted April 9, 2008 Author Posted April 9, 2008 az1324, If you are 100% sure that this has no effect on other browsers, we can immediately add it. With kind regards, Michel I am also playing with an html interface for mobile safari. But in the meantime, if this tag is added to the header of the html pages, they are rendered at the appropriate size for mobile safari and I don't believe it has any effect on other browsers. Quote
az1324 Posted April 9, 2008 Posted April 9, 2008 Yes I'm sure. The tag was created specifically for mobile safari. Quote
Michel Kohanim Posted April 9, 2008 Author Posted April 9, 2008 az1324, Consider it done! With kind regards, Michel Yes I'm sure. The tag was created specifically for mobile safari. Quote
az1324 Posted April 23, 2008 Posted April 23, 2008 az1324, Consider it done! With kind regards, Michel Noticed this didn't make it into 2.6.4 beta. Quote
Michel Kohanim Posted April 24, 2008 Author Posted April 24, 2008 Hello, No but it's already been implemented and tested (a little) and shall be in the next drop. With kind regards, Michel az1324, Consider it done! With kind regards, Michel Noticed this didn't make it into 2.6.4 beta. Quote
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