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Proper settings for RS232 port


Harold

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Posted

What are the proper PC settings for the RS232 interface on the isy. I am just not coming up with the right search parameters to locate this information.

Posted

Hi Harold,

 

In fact this information is in our Advanced Configuration Guide. Most user functions in the shell are also available in the Admin Console.

 

If you have problems setting up your system, we'll be delighted to help you. Please do not hesitate to contact us with your questions/concerns/comments.

 

With kind regards,

Michel

Posted

I searched the isy manual I downloaded a couple of days ago with a number of combinations like serial port, RS232, etc. and did not find any occurrence.

Posted

Thanks, a previous post got me past where I was but I could not talk to the isy with a terminal emulator. I don't know why. Never saw the isy on the terminal. But I found the IP address where I had written it down and that resolved my need.

 

Just as an experiment I went to the UD main page to see how I would know to look for the advanced info that is not, and there is my question of why not, in the manual. It is a real simple though that new users would want to do. I could find no path or mention that it existed. Nor could I just go to the directory DOCS and look around.

 

Why is it hard? That is a rhetorical question.

Posted

Hi Harold,

 

All information is on our website under Support | Wiki. You can also get to Wiki from the Admin Console.

 

You do not need the serial emulator to find the IP address for your ISY. That's why we have the Admin Console which finds ISY (searches the network).

 

My question to you is: what are you trying to accomplish and why do you need the serial port? If I know the answer to this then we'll figure out the best way to provide that information in one of the documents/links on our website.

 

And, the answer is: it's not hard; we just never envisioned that Advanced Configuration should be included in the User Guide.

 

With kind regards,

Michel

Posted

I was probably doing something wrong. No "your lighting" appeared in my network info. Still does not even though I am now running the admin console. Windows does not seem to be aware of the isy as a device on the network. And the discovery function is turned on and seems to be working fine with other devices. The admin console did not initially (or I could not see how) find the IP address. RS232 does not require an IP to find or set the IP. A basic and simple thing. The easiest way to initially gain access to an isy without having to know about DHCP or IP addresses at first. I have things working now.

 

Re: manual. I can not envision all of the information on the isy installation and use is not in a single manual. If nothing else; an appendix. To expect the user to know there is another manual for there rest of the details is not, in my opinion, reasonable. Why not put as much information as possible directly in front of the guy who just bought a bunch of stuff from Smarthome to automate his house; like he did with X10. They know to download the manual.

 

Make their experience as good/easy as it can be. My comments like these are an attempt to take the position of the home owner that is not technically skilled, or for that matter, interested in learning more details than are absolutely necessary. Sometimes taking that position is rather easier for me these days than it used to be. Your current manual is a much better resource than the approach being taken when I first started looking at these systems. Try to put yourself in the position of a new user who really has no interest in solving technical puzzles. It is one of the driving factors in people buying Apple computers. Apple followed the vision of a simple to use UI. MS did not, but they generally won. Although they are now loosing increasing market share to Apple. There can be a large difference between what seems reasonable to someone who has lived and breathed the system details for years and those that just want the lights to come on at dusk. Your staff and the other guys on the forum are a wonderful resource and an immense help. But having information at your fingertips on your PC is also useful. And quicker.

 

I did a bunch of searches on both the main web site and the forum without seeing an indication of another document or the actual information. In all likelihood I missed a reference. There is some of Joe six pack in my blood. Incidentally, Joe six pack is a term used only for the unskilled masses. There are no skilled Joe six packs.

Posted

In tools.

Diagnostics.

Show PLM Status/Info.

Does it show connected and the PLM firmware version?

 

Are you using a firewall?

I use Zone Alarm Free version and until I added my ISY99is IP address to the Trusted Zone. Things didn't work correctly.

Posted

Hi Harold,

 

Point well taken. I agree that the Advanced Configuration guide should be an appendix to the User Guide.

 

In any case, if you have any difficulties with setting up your system, please do not hesitate to contact us.

 

With kind regards,

Michel

Posted

It took me a long time to find this post about serial port parameters, so I am going to add a post with more search terms.

 

port b rs232 settings 115200, 8, n, 1, xon/xoff

port b serial settings

admin port settings

console port settings

 

115200 baud rate

8 data bits

no stop bits

1 parity bit

xon/xoff flow control

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