Reset ISY-26 userid/password

[Chance]

Hello,

 

For the life of me I can not remember my userid/password for my ISY-26

Before I begin, I have followed to the best of my knowledge the following article: http://www.universal-devices.com/mwiki/ ... d/Password

 

I disconnected the PLM, obtained the MAC address, verified it by arp -a

10http://172.16.0.3urn:udi-com:device:X_Insteon_Lighting_Device:1Lighting SystemUniversal Devices Inc.http://www.universal-devices.comX_Insteon_Lighting_Device:1Insteon Web ControlInsteon Web Controluuid:00:03:f4:02:24:a6uuid:00:03:f4:02:24:a6urn:udi-com:service:X_Insteon_Lighting_Service:1urn:udi-com:serviceId:uuid:00:03:f4:02:24:a6/services.wsdl/services/eventing/

telnet'd to 172.16.0.3 entered in exactly

00:03:f4:02:24:a6

by way of manually first, then copy/paste later

 

Please Log in

Username:00:03:f4:02:24:a6
Password:*****************
Authentication failed


Connection to host lost.

Press any key to continue...

 

I try the mac address above,

then I strip the colons and try that, then I try "admin/admin"

 

Here is a video of my attempts

http://www.youtube.com/watch?v=6fyW2rNsN9U

 

Am I missing something here?

[Michel Kohanim]

Hello Chance,

 

Sincere apologies ...

 

Do you have a good backup of your ISY?

 

With kind regards,

Michel

[Chance]

Well, I don't like where this idea is going, as thats what I was planning on doing to once I got in was to make a good backup.

 

So, no I do not have a current backup

[Michel Kohanim]

Hi Chance,

 

Please reboot your ISY with PLM unplugged and retry.

 

Do you know whether or not you have the latest official release installed on your unit?

 

With kind regards,

Michel

Well, I don't like where this idea is going, as thats what I was planning on doing to once I got in was to make a good backup.

 

So, no I do not have a current backup

[Chance]

Tried it with same results

 

Now, with some magic I got a backup of my house, and it is running version 2.7.15

[Michel Kohanim]

Hi Chance,

 

Please send your backup to tech@universal-devices.com .

 

With kind regards,

Michel