Problem Linking to 2441V

[SteveSBE]

I have a problem with my 2441v Insteon Thermostat Adaptor. I lost connection with it and could not get it back in ISY. I tried to query it but it would not fix the problem. Then I deleted it and re-added it. I got two errors: "Failed writing the highwater mark" and "Node not added - failed removing links". This was using version 2.8.16.

 

So I upgraded to 3.1.6 and repeated the above install. Got the errors: "Failed writing the highwater mark" with a code [-200000/-1] and "Node not added - failed removing links" with a code of [-200000/-9].

 

I have a Smartlabs Insteon Thermostat RF Adapter #2441V. It has a "1810 REV 2.1" above the address.

 

Any idea about what this problem is about?

 

Thanks,

 

Steve

[Brian H]

Unplug the adapter from the thermostat and see if will reset itself when reconnected.

I believe the thermostat has to be in the off setting to link properly.