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Need help troubleshooting ISY-99 freeze


bmercier

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Posted

Hi,

 

Since pretty much day one (4-5 month ago), my ISY-99 just freezes after a few days operating. It needs to be reset once in a while.

 

When it freezes:

- HTTP does not respond

- Telnet does not respond

- No programs gets activated.

- Does not responds to ELK lighting.

- Ping DOES respond

 

I don't have, at least initially, I did not have any sophisticated rules. All that I can think of is that integration with Elk was done almost day one. Perhaps it has something to do.

 

I have upgrade firmware to 3.1.6, and still same issue.

 

I don't have a UPS to plug it in, but I figure that if I can ping, it's not a power issue.

 

What can it be?

 

Thanks,

 

Benoit

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