elvisimprsntr Posted December 7, 2011 Share Posted December 7, 2011 Is Brultech still in business? I tried to order a 1240 two weeks ago and I have not heard a peep out of them even after numerous requests. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted December 7, 2011 Share Posted December 7, 2011 Hello elvisimprsntr, I just exchanged an email with Paul a week ago and he was in China working on their new line of products. As such, I do not think they are out of business. But, above and beyond that, I do not know much else. If you have the Check-It monitoring module, you can order Brultech meters from them at lower prices (I think). With kind regards, Michel Link to comment Share on other sites More sharing options...
gatchel Posted December 8, 2011 Share Posted December 8, 2011 I also tried to contact them to get some information about their products. I have not heard back yet and it's been a few days. I'm glad to hear it's just travel. It would be better if they had some sort of auto responder to give people a clue as to what's going on. Link to comment Share on other sites More sharing options...
gatchel Posted December 22, 2011 Share Posted December 22, 2011 Well... I never heard back from my previous post. Then finally I decided to send another email on the 18th to the sales email and a day later I got a reply. I had a few questions replied back and still no feedback to my original questions. 3 days later still nothing. Talk about horrible pre-sales support. Brultech could certainly use a lesson in pre and (I'm sure post ) sales tech support from Universal Devices. I've gone from wanting to spend money with them because they had a product the seemed like it might work to not wanting to spend a dime. It's a shame. Link to comment Share on other sites More sharing options...
nlaredo Posted February 14, 2012 Share Posted February 14, 2012 For what it's worth I went with a ted5000 instead on an isolated circuit (doing its communications over the leg to my dishwasher and not with the rest of my house). Originally the ted5000 worked fine when I only had 2-3 insteon devices, but once I went to a whole house full, it just overwhelmed the ted5000 and I was going to go with Brultech but eventually gave up for the same reason and went with an x10 blocker on a leg. Link to comment Share on other sites More sharing options...
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