gfridland Posted January 1, 2012 Share Posted January 1, 2012 I understand that Switchlinc Dimmers with hardware v.35 are recognized to have/cause communication issues...does this also include Togglelinc Dimmers v.35? How about Togglelinc Relay v.35? Thanks in advance, Link to comment
Michel Kohanim Posted January 2, 2012 Share Posted January 2, 2012 Hello gfridland, I have not seen those causing any issues but it might be that there are not very many installed. The best test would be to make sure you have good scene communications with all your devices. If you have failed communications with a few, please see if one is a ToggleLinc. With kind regards, Michel Link to comment
gfridland Posted January 6, 2012 Author Share Posted January 6, 2012 For everyones records...per Smarthome, Togglelinc relays and Dimmers also suffered from the v35 communication issues with ISY... Smarthome does not go by v# that is reported by the ISY. They look at the specific firmware # on the indivdual devices. Devices affected are 4.0 and 4.1. These are numbers on the label on the face of every device. Smarthome is sending replacement devices...Thank you for standing behind your products Smarthome!!! Link to comment
Michel Kohanim Posted January 6, 2012 Share Posted January 6, 2012 Hello gfridland, Thanks so very much for the update! With kind regards, Michel Link to comment
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