Is my ISY broken?

[bmercier]

Hi,

 

Yesterday I went to the admin console to create a new program for testing, and I found out my programs were all messed up. I was missing about 50 programs (Had only 30 out of 88 programs). Some of them were in a status "not saved", and I had a yellow error message one of them saying something about memory. I was running 3.1.16. Not sure how many days it was in that state, but some programs were intact and running correctly.

 

I did factory reset a few times and tried to update firmware to 3.1.17, then tried to downgrade to 3.1.14.

Each time I was restoring a 3.1.14 backup or 3.1.13 backup. Always the same problems.

 

I started to think that maybe my backup was wrong. I looked in the archive and I could find the 88 programs.

I dit telnet the ISY, and could also see 88 programs in \conf\d2d... but the admin console still shows only 30 something programs.

 

I believe this has to do with variables. None of the 30 programs shown in the admin console use variables, and to my knowledge all the programs missing uses them.

 

Furthermore, I can't find anymore the variables tab in the admin console. I don't recall where it was, but navigating all the menu structure, I can't find it.

 

Any advice?

 

Thanks,

 

Benoit.

[LeeG]

Run Help | About and see what is shown for the Firmware Line and the UI line immediately below it, They should both show the level for the ISY Firmware and the UI Admin Console.

 

The missing Variables tab suggests the Admin Console is before 3.1.x where Variables were introduced. Clear the Java cache and be sure the URL for access the Admin Console is the URL which invokes the Admin Console for the ISY firmware level installed.

[bmercier]

Run Help | About and see what is shown for the Firmware Line and the UI line immediately below it, They should both show the level for the ISY Firmware and the UI Admin Console.

 

The missing Variables tab suggests the Admin Console is before 3.1.x where Variables were introduced. Clear the Java cache and be sure the URL for access the Admin Console is the URL which invokes the Admin Console for the ISY firmware level installed.

 

BINGO! I am impressed!

 

This is not a cache issue. Recently, I was annoyed by the double login (Java then ISY), and attempted to correct it. I looked in the forums and found out I could use a URL like http://www.universal-devices.com/99i/

 

I basically copied this html file and support files to my web server... but I didn't realize I was then using the old 2.8.x gui.

 

THANKS!

 

Benoit.