e-mails/notification no longer works after firmware upgrade

[jblackst5000]

Hello,

I just updated my firmware to the new 3.1.14 v and everything works fine with the exception of my e-mails/notifications function. When I go to tht tab on the Admin Console and perform a test I now get "Mail Server Failed" from timed out. It worked fine before I did the firmware update. I see there is a button on the bottom of that page that says "Reload", should I do that.

 

Thanks so much for everyone that has helped me solve problems with my ISY99 on this forum. I have received very good help and advise since I am a newbie.

 

Thanks Again,

 

Jim

[Michel Kohanim]

Hello Jim,

 

Apologies for the inconvenience. Do you mean 3.1.17?

 

I think we may have found a bug in the UI in 3.1.17. Please try leaving the "From" field blank. Please do let us know what you find.

 

With kind regards,

Michel

[jblackst5000]

Hi Michel,

 

Thanks for your response. Yes..I mean firmware 3.1.17. I am not sure what you mean by leaving the from field "blank" This is what I have on the emails/notifications tab under configurations.

 

Groups

 

Name Receipents ID

 

JimCellphone 6147960926@txt.att.net 1

JimEmail jimblackston@yahoo.com 2

 

Under SMTP Settings the default is checked and the timeouts is 1,000ms

 

Thanks,

 

Jim Blackston

[jblackst5000]

Hi Michel,

 

I tried the test again and it still failed but I also got a message from the ISY99 saying "SSL Authenication failed" . I also got the same message as before "Mail server failure" from timed out.

 

Thanks,

 

Jim Blackston

[Michel Kohanim]

Mr. Blackstone,

 

It would be best if you tried your own mail server and left the From field blank. If you do not have one, please do let us and we'll help you set one up on gmail.

 

With kind regards,

Michel

[jblackst5000]

Michel,

Thanks for getting back to me. I do not have my own mail server. I have aT&T Uverse and have several .sbcglobal.net accounts and one yahoo account but I do not believe they belong to me.

 

Would you please help me set one up using gmail.

 

Thanks,

 

Jim Blackston

[jblackst5000]

Michel,

 

I unchecked the use default box and manually configured my gmail SMTP Server. That solved the problem. For some reason the default worked before the firmware update but now that I took your advise, everything works fine now.

 

Thanks again for all your help.

 

Jim Blackston