philgood Posted February 5, 2012 Posted February 5, 2012 I am trying to enable remote access to my ISY99 (3.1.17) and have read all the fourm posts on setting up the isy for use on a network where Windows Home Server is running (Port 443 is already in use). I picked port 11443 as my https port but so far it is not working. I changed it in both the ISY configuration as well as in my Actiontec MI424WR-GEN2, but in both cases I do not see the port number listed at the end of the IP address (ie 192.168.1.5:11443 but where the :11433 is missing). Using ShieldsUp from GRC, I tested my WAN IP address and it found the port to be open, so at least the router appears to be configured properly. Since I am still trying to resolve these problems, I have not gone any further with setting up the dynamic DNS services with no-ip.com and hope that is not part of the issue. Thanks in advance, phil
Michel Kohanim Posted February 6, 2012 Posted February 6, 2012 Hello Phil, Apologies for the inconvenience. When you are local, the Admin Console uses the HTTP port. When you are report, it's up to you to add the :port suffix to the URL. All this said, I am sure this must be frustrating. Please do not hesitate to contact us (below) so that we can schedule a remote session and configure your router for you. With kind regards,
AnthemAVM Posted February 7, 2012 Posted February 7, 2012 Phil, I have the same router and WHS set up as you. I didn't change my ports in the ISY. I have found this forum to help me. http://www.dslreports.com/forum/remark,25405312?hilite=anthemavm Michael
philgood Posted February 7, 2012 Author Posted February 7, 2012 I never was able to get the router to show the port number at the end of the addresses but apparently it didn't matter. After working with Universal Devices Tech Support (Sorry I already forgot his name), he asked if I had tried connecting remotely which I hadn't. Sure enough, I tried it and I was able to connect. Part of my mistake was assuming that I would see something different under "File, Enable Internet Access". Every time I tried using that function I got an error message. Bottom line, test once you have everything setup to what you think is correct.
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