Jump to content

Can't Access Console


Wooper

Recommended Posts

Posted

When I try to access the Administrative Console, I no longer get a login prompt, it just seems to hang the browser for a bit. I can still access devices and programs, but can't get to the Console. Any ideas?

Posted

Hi Wooper,

 

Sincere apologies for the inconvenience. Can you tell me which URL you use to access your ISY? Also, what's your ISY's firmware version?

 

At the minimum, you should try:

1. Clear your Java cache

2. Go to http://www.universal-devices.com/99i/admin.jnlp

 

If you are still having issues, please submit a ticket (link below) or call us and we'll be delighted to help you out.

 

With kind regards,

Michel

Guest
This topic is now closed to further replies.

×
×
  • Create New...