dstanley Posted March 22, 2012 Share Posted March 22, 2012 I have a program that monitors the Low Battery of my motion sensor. It has worked several times for me over the past. Recently it went off and I changed the battery - did a query on the Low Batt as I had done in the past. Well it has been well over a week (03/14) and my ISY is still emailing me about the warning "Signal from Kitchen Motion Sensor 14.2F.75 that the battery is low!" at 1:00 am every morning. I have rebooted my ISY and even upgraded my firmware to 3.2.0 back to 3.1.17 to 3.2.1 and it is STILL emailing me about the Low Batt Warning. The current state in Admin Console says the Low Batt is OFF I think I might have to report my ISY as a SPAMMER if I can't figure out how to reset this thing - ha! Any help for me? Dwight KitchenMotion.LowBattery If Status 'Kitchen / Kit. Motion-Sensor / Kit. Motion-Low Batt' is On Then Repeat Every 24 hours Send Notification to 'Administrator' content 'Motion Sensor Battery Low' Else - No Actions - (To add one, press 'Action') Link to comment
LeeG Posted March 22, 2012 Share Posted March 22, 2012 Does the Programs | Summary tab show the Program as running since it would be in an endless repeat loop until the low bat Status changes. Link to comment
dstanley Posted March 22, 2012 Author Share Posted March 22, 2012 It says the program is IDLE ... I took the motion sensor down .. Pressed the SET button and then did the QUERY then ... So I guess I will see what happens tonight!? Link to comment
LeeG Posted March 22, 2012 Share Posted March 22, 2012 The ISY does not communicate with the Motion Sensor when Query is selected. It is used only to change the Low Bat node from On to Off. Is the timestamp on the very first Low Bat email the same as the time of the additional emails? If so that would indicate the Program did not come out of the Repeat loop when the Low Bat node was reset to Off with Query. If different times then something is triggering the Program each time rather than just repeating every 24 hours. Link to comment
dstanley Posted March 23, 2012 Author Share Posted March 23, 2012 Every email is being sent at 1:00 am if that is what you mean? Link to comment
LeeG Posted March 23, 2012 Share Posted March 23, 2012 Thanks for the time information. The Motion Sensor has no real time clock, no perception of long periods of time. To have an email sent at 1 AM each day the Program is still running the Repeat every 24 hours. Check the Next Scheduled Run column of the email Program. Then Right click the Program name and select Stop. Link to comment
andyf0 Posted March 23, 2012 Share Posted March 23, 2012 Lee, I really like his idea and have changed my Low Batt program to match. Since changing the LowBatt from On to Off is a special case with the manual query, is it possible the query isn't triggering a re-evaluation of the "If"? Link to comment
dstanley Posted March 23, 2012 Author Share Posted March 23, 2012 Well - My program SPAMMED me again last night at 1:00 am (Nothing good happens at that time of night - ha!) Thanks for the tip Lee - I have done what you suggested about the sorting-right-clicking STOP. My concern is that it has always said IDLE and there is no Next Scheduled Run date!? hosting images Link to comment
LeeG Posted March 23, 2012 Share Posted March 23, 2012 According to the Last Run Time it was triggered yesterday which also seems odd since there would have been no change in battery status. With it being a simple Program I would delete the Program and see what happens tomorrow morning. Link to comment
dstanley Posted March 24, 2012 Author Share Posted March 24, 2012 Now this is getting even more weird ... My ISY emailed me again last night at 1:00 am even though I had deleted the program that triggers the warning ... I have no idea what to try now? Link to comment
LeeG Posted March 24, 2012 Share Posted March 24, 2012 Reboot the ISY. I don't think there is anything possibly residual from the deleted program but that will ensure nothing is left behind. Are there any other Programs that could be sending an email. I don't send emails. Is there anything in the ISY Log that confirms an email has been sent. Link to comment
TJF1960 Posted March 24, 2012 Share Posted March 24, 2012 Now this is getting even more weird ... My ISY emailed me again last night at 1:00 am even though I had deleted the program that triggers the warning ... I have no idea what to try now?Stupid question I am sure but did you hit Save after deleting the program and have verified the program no longer exists? Also look in the program summary for any programs that ran at 1am (if you haven't rebooted the ISY yet). Link to comment
dstanley Posted March 24, 2012 Author Share Posted March 24, 2012 This was the only Program that I ever had that sent an email. the Logs show me when i went to bed before midnight and nothing until the System Query at 3:00am. I will unplug my ISY for a few minutes and then plug it back in and see what happens overnight again. Link to comment
dstanley Posted March 25, 2012 Author Share Posted March 25, 2012 Well ... I am at a total loss for ideas now ... My ISY emailed me again at 1:00am on March 25. I have no program left in my programs ... I have rebooted the ISY. I think it was the 13th when my program was triggered to send out the original email and it has been happening ever since then. During that time I had reflashed to 3.2.0 then back to 3.1.17 and then on to 3.2.1 several days after that. I find it hard to believe that something could still be running somewhere. I exported the log to Excel but could not see any information that would be useful. Any suggestions!? Dwight Link to comment
Michel Kohanim Posted March 26, 2012 Share Posted March 26, 2012 Hello Dwight, Quite odd and very unlikely (or, let's say impossible) for ISY to do things on its own. Would you be kind enough to forward the email notification you got to support@universal-devices.com? With kind regards, Michel Link to comment
dstanley Posted March 26, 2012 Author Share Posted March 26, 2012 Another email for March 26 at 1:00 am - I have sent off information to Michel so hopefully we can come up with something to try! Link to comment
dstanley Posted March 26, 2012 Author Share Posted March 26, 2012 Michel and staff have found my 'mystery' for me! I had imported the set of DAY-MONTH-YEAR programs and it included a program "Sync Email Alert" that I had missed seeing and configuring - MY BAD! It had set itself up to use the only Email that I had configured - which was my Motion Sensor Low Battery Email. So it really was a notice that my Day of the Week was out of Sync and NOT my Motion Sensor that was the issue. Whew - had me wondering for a bit ... I will fix things up and I am sure to be fine now - sorry for me missing this error - strictly on my part ... Dwight Link to comment
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