unable to Log On to Admin Console

[dwoolery]

I have been away from my vacation home and discovered that I am unable to log on to the Admin Copnsole. I see only a blue screen with no data other than the three tabs at the top of the window i.e. configuration, home, programming. Help/About only show the version. . l. no IP info, etc. How can i re establish communication with the ISY-99i via internet? All other internet connections appear to be OK and I am able to access the internet.

[sanders2222]

A screen shot of what you're looking at would be helpful to formulate a reply.

[Michel Kohanim]

Hello dwoolery,

 

You are 2nd on our queue and shall be contacted tomorrow. Sincere apologies for tardy reply ... Mondays are usually our business tech support days.

 

In the meantime, are you accessing your ISY using a URL or are you using the Admin Console icon on your desktop?

 

With kind regards,

Michel