DOA ISY-994i? Red light blinking

[ThisIsTheWay]

I received my ISY-994i pro ir today and plugged it in to find that the error light (red led) is blinking. A little googling told me that this is an indicator of a bad SD card. I opened the SD card slot to look inside and found there is no SD card. Is this normal?

 

I cannot access the ISY-994i on my network. I don't even think it's pulling an IP address.

[LeeG]

Is there any other LED blinking. My 994i will blink red if there is no Ethernet connection. Make sure the Ethernet and Port A connections are not reversed. I have no external opening for an SD card which makes me think there is none.

[ThisIsTheWay]

Power, RX and TX lights are solid. No other lights are blinking.

[Brian H]

Lee, My ISY994i has a small plasitc snap on cover on the front marked. "MicroSD" next to the red error LED. I have never peeked inside it.

[LeeG]

uffy - I was wrong. After taking the 994i off the wall I do have a Micro SD card behind the small cover next to the Red Error LED.

 

Thanks Brian. I had looked for something larger along the sides like the 99i has with a similar case. Should have removed it from the mounting to see the front better.

[Brian H]

You should have a micro SD card behind the cover.

You may want to contact the vendor you bought it from.

Though I know UDI's support is second to none and they may post some added thoughts.

[ThisIsTheWay]

I have started an RMA with my retailer. I think it was supposed to come with the SD.

[Brian H]

Not going to work with out a SD card. Mine has a 1GB one in it.

[Michel Kohanim]

Hello uffy,

 

I am so very sorry to hear. Can you tell me from which store you purchased the unit from?

 

With kind regards,

Michel