TheGreek76 Posted May 23, 2012 Share Posted May 23, 2012 I purchased a ISY99i with a 2413S PLM through smarthome ~2 months ago. Due to some travel, I've just gotten around to getting things setup. I'm having a heck of a time getting anything working with the setup though. With everything connected, when the device powers up the Rx and Tx LED will come on solid. The memory LED will blink briefly and shut off and then both the memory and error LEDs will come on solid. With the PLM not connected, everything behaves the same except for the memory and and error LEDs coming on at the end. I'm also unable to connect to the device at all via the network. I can see the device being assigned an IP from my router and I can successfully ping the box. When I try to connect through the java applet I get 2 error popups: "Socket Open Failed java.net.ConnectException: Connection refused: no further information." and "XML Parse Error http://192.168.1.10:50552/0/d.xml" . I'm also unable to telnet to the device. I get these same errors wether the PLM is connected or not. I've tried doing a factory reset via the button on the front and trying a different SD card. Is there anything else I'm missing here or do I have a bum unit/PLM? Thanks for any insight. -Damon Link to comment
Michel Kohanim Posted May 23, 2012 Share Posted May 23, 2012 Hello Damon, I am so very sorry to hear. Would you please check and make sure that the Micro SD Card is seated properly? If you are still having problems, it's most expedient to contact our support (links below) and we'll make sure you are up and running in no time. Again, sincere apologies. With kind regards, Michel Link to comment
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