Notify email quit working

[remedy1234]

Hi Everyone,

I had a motion sensor that would notify me by email that worked for months and it stopped working.The "test" works however when I "Run Then" it does not.

any suggestions?

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

What firmware version are you running and can you check your error log for -5000x errors and copy/paste them here. Or, you could take a look at:

http://www.universal-devices.com/mwiki/ ... MTP_Errors

 

With kind regards,

Michel

[remedy1234]

Hi Michel'

The Firware is 3.2.6

 

This is the Error log.I cleared it and ran the "run then" path:

 

Time User Code Message

Fri 2012/06/08 04:42:07 PM

System -170001 [HTTP] 10.0.1.25:2536->80

Fri 2012/06/08 04:42:07 PM

System -170001 [HTTP] 10.0.1.25:2539->80

 

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

There are no errors so I wonder if they were actually sent. Are you sure the programs were run?

 

Also - and just to be on the safe side - have you checked your junkmail?

 

With kind regards,

Michel

[remedy1234]

Hi Michel,

This has worked for a couple months since I made a program for it.I cannot get it to text either.I have another program that notifies me and that one is working with email and text.I tried to make a new program and can not get that to work.Also I been having to reset PLM often to get devices to indicate status and venstar thermostat loses communication regularly.I have no idea if those problems are related but I thought I would let you know.I also checked junk and it is not going there.

 

Thanks for your help!

Tim

[Michel Kohanim]

Hi Tim,

 

The fact that you have to reset your PLM to get status is NOT good and must be fixed. Also, this could explain why your notification program does not work:

If the program depends on status of a device, it's quite possible that the PLM is not sending status updates to ISY because either it no longer has the link to that device (you factory reset) or it's dead.

 

Now, what happens if you right mouse click on that specific program (for which you have notification problems) and then choose Run Then? Do you get the notification?

 

With kind regards,

Michel

[remedy1234]

Hi Michel,

I found out what the problem is.I change the content in the email and customize window and now it works.The content I had was this

"Mail Just Arrived!${sys.time12}${mod.weather.temp.current}"It had worked in the past do you know why it would stop working?It will not work with text either.

 

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

What did you change it to so that it works?

 

Is your WB still reporting properly?

 

With kind regards,

Michel

[remedy1234]

Hi Michel,

Here is what I replaced it with

Mail is here.Wind ${mod.weather.wind.speed}Tempeture is ${elk.zone.15.temp} Degrees

If WB means weather bug yes that is working.

 

Thanks Tim

[Michel Kohanim]

Hi Tim,

 

Thank you. This is quite odd. The only things I can think of are:

1. Perhaps the WB variable was not being populated

2. If you have spam filters on your SMTP server, perhaps it didn't like the contents

 

With kind regards,

Michel

[remedy1234]

Hi Michel,

Thanks for the Response I will play with it and see if it is the weather bug.I have it working now.Thanks for all your help!

Tim