Harold Posted October 23, 2012 Posted October 23, 2012 Is there any upgrade path for 99i owners to the 994i? Would it make sense to do it if there was a path?
Harold Posted October 23, 2012 Author Posted October 23, 2012 Sorry if I was not clear. I have a 99i. Is there an upgrade to 994 hardware.
Michel Kohanim Posted October 23, 2012 Posted October 23, 2012 Hi Harold, Yes, there is: http://www.homeorchestrator.com/UDStore ... ctPurchase ... please scroll down to Upgrades. With kind regards, Michel
blueman2 Posted April 8, 2013 Posted April 8, 2013 The price seems about right ($99) to upgrade from 99i/IR to 994i/IR. What is the process? Do you mail me the new unit, I do the switch, and mail you back the old unit? With firmware upgrades ending for 99i, I wanted to upgrade. I also have z-wave in my house so am looking forward to that coming down the road.
Michel Kohanim Posted April 8, 2013 Posted April 8, 2013 Hi blueman2, Please send your request to sales@universal-devices.com and you'll be sent back instructions and answers to your questions. With kind regards, Michel
sanders2222 Posted April 23, 2013 Posted April 23, 2013 I just completed a swap from my 99i/IR to the 994i/IR today. While initally everything seemed fine after I restored my backup. I notice I am missing the modules I had with my old ISY (I seem to forget how to restore those). I've also noticed the Current State values don't always populate when I log into the console. Logging out, then logging back in will sometimes correct the problem. The second thing I noticed is a number of my programs and folders (from my 99i) are not loaded and the status for those is Out of Memory. The programs seem to be associated with at least one of the modules so I suppose when those are restored, this error will go away.
LeeG Posted April 23, 2013 Posted April 23, 2013 Send the UUID of the old and new ISY and the list of modules to sales@...... They will activate the modules
sanders2222 Posted April 24, 2013 Posted April 24, 2013 Thanks LeeG, that was helpful. I sent in the information to sales and this evening, the modules were automatically added to my new ISY. That was pretty slick! The programs that were not loaded before are also reporting correctly. However, the ELK console along the top is not reporting correctly (Unknown Armed State) nor can I arm or disarm the ELK from my console. None of the zone status under the ELK tab are also blank. What did I miss with my install? Under Configuration/ELK/Configuration where does the number 1185 under Access Code come from? Is it suppose to be the RP Access Code shown on my M1XEP set up? Jim Edit; Well, after this post, I logged out of the RP and ISY, then started the console again and suddenly, the status of Elk zones were reporting to the ISY and I was able to arm the system from the console. I didn't change anything except close windows and restart the Admin Console. Hmmm.
LeeG Posted April 24, 2013 Posted April 24, 2013 I don't use the ELK but thought I read somewhere RP and the Admin Console cannot be running at the same time?
GDavis01 Posted April 24, 2013 Posted April 24, 2013 I live in Canada, does the upgrade from the ISY99i/IR PRO to ISY994i/IR PRO offer apply here as well? If so, how do I go about this?
Michel Kohanim Posted April 24, 2013 Posted April 24, 2013 Hi GMD99, Please send an email to sales@universal-devices.com for instructions. With kind regards, Michel
blueman2 Posted April 27, 2013 Posted April 27, 2013 I don't use the ELK but thought I read somewhere RP and the Admin Console cannot be running at the same time? Correct. RP2 and ISY Admin Console cannot both be talking to the M1XEP module on the ELK. I forget this too often and think there is something wrong, but exiting RP2 will solve the issue.
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