KPL Not lit

[andrew77]

Hi guys;

 

I must have had a power failure today (while I was at work)

and I think a KPL has burned out.

I just wanted to pass it by the forum in case there's a solution before I go ahead and make a Smarthome order.

 

The KPL in question is not lit at all (no LEDS) and of course it doesn't work as a switch.

 

Its a version 1.66 one (probably from my first order years ago)

 

I've never had a KPL or SWL burn out so I',m just checking to see if there's a reboot or anything I can do before I chuck it out and replace it.

 

Drew

[LeeG]

Pull the Air Gap switch out for a few minutes. Push it in flush with the KPL frame. Do not push it in past the frame as that could initiate a factory reset. Some of my older KPLs go dark after a power failure. Usually one of very short duration. It will take a few seconds for the LEDs to come on after restoring the Air Gap switch to its normal position.

[andrew77]

Thank You.

 

Tried it this morning and it worked like a dream.

[Brian H]

I have had short power interruptions confuse a few of my older hardware revisions ApplianceLincs.

Power cycle corrects the problem.

[aLf]

The same for my KPL's, the AirGap fix has worked dozens of times and 100% so far.

aLf

[andrew77]

Me again;

 

Another power failure.

I need to try to airgap the one KPL.

The other one I stupidly pushed in the reset tab after leaving it out for a few seconds

(now its factory reset)

but when I try to re-add it to the scenes etc… it tells me that its already part of the scene.

Do I have to remove all instances of the KPL and start again on it?

 

(or is there a stupidity process I can do to save a lot of reprogramming)

 

Drew

[LeeG]

andrew77

 

Do a Restore Device on the KeypadLinc that was accidently factory reset.

[andrew77]

Didn't seem to work.

I air gapped the one kpl as well and no luck.

Nothing seems to happen on the GUI when I 'restore device'

 

Should I see something working away?

 

(Ps I screwed up both kpls it seems, I need a nap)

[LeeG]

If not requested for the Primary KPL button try the Restore Device for the Primary button. There is a System Busy popup indicating restore progress. For this Admin Console session do all the devices show Current State information.