CAN'T ACCESS ISY

[fordohio]

when I try to access isy---I am taken to a browser page trying to open "admin.jnlp" when I click on open--nothing happens--the program is showing that is associated with explorer---kids were messing with computer playing minecraft??? I deleted the game , uninstalled java and reinstalled ver7 64 bit---like computer doesn't know how to open .jnlp file??? any ideas ???

[fordohio]

I finally got the program to load--found a file in the Jave folder that needed to be run---javaws.exe---so I can get into isy now---but can't reset the time--keeps saying operation failed--new issue now !!

[Michel Kohanim]

Hello fordohio,

 

Please reboot ISY. Once Admin Console is back up, synchronize the time but please WAIT for the progress bar to go away before you do anything else.

 

With kind regards,

Michel