Error when trying to add KeyPadLinc

[jwilliams]

Tried to add KeyPadLinc, manually add through Admin Console. During process, error message box popped up twice ... "Socket Open Failed java.net.SocketTimeOutException"

 

What does this mean?

[Michel Kohanim]

Hello jwilliams,

 

It means that your Admin Console can no longer talk to your ISY. If you are on a wireless network, it's possible that you lost network connectivity.

 

Did the KPL add (after Admin Console restart)?

 

With kind regards,

Michel

[jwilliams]

Yes, the KeyPad did add. But I tried to add with existing links. It failed to pick up one link and its corresponding device. That link was dealing with an ApplianceLinc tied to a button on the KeyPad. When I later tried to add the ApplianceLinc manually, it would not add either. Maybe I got those error messages because the ISY saw the links to the ApplianceLinc but was unsuccessful in adding the ApplianceLinc. If so, strange that the message would be so generic and not point to the more specific issue of not being able to locate and link a device that is linked to the KeyPad I was trying to add.

[Michel Kohanim]

Hello jwilliams, sincere apologies for tardy reply: I am still trying to recover from the flu.

 

What error did you get when you tried adding the ApplianceLinc?

 

With kind regards,

Michel