Techman

@toptierweb Did you clear your java cache, checking all 3 boxes, before downloading the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

I installed the latest version, Version 8 Update 451 (build 1.8.0_451-b10).

I had the same issue with the current Java update. I had to uninstall Java and re-install, that resolved the problem..

It's possible that the link tables in your devices got corrupted. Try doing a "restore device" on the devices you're havings issues with.

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@kk6ou The Graber shades use the Somfy motors. What you need to do is set the open and closed positions you want using the remote that came with the shades, you may have to press a button on the shade motors in order to write those positions to the motor memory. Check your documentation. SWF Motorization App and Gateway : Support Center 73's

What brand are the shade motors What type of interface are you using between the eisy and the shade motors

@matapan Take a look at this thread: How do I get around the issue of start.jnlp not being able to run on MacOS Sequoia 15.1.1 - IoX Support - Universal Devices Forum

@pooderbill In the ISY994 all the device and program settings are stored on the SD card along with the ISY firmware. In Java, if you click on "General" and then "View" you should see the following:

@pooderbill Here's the link to the latest and final firmware version for the ISY994: 5.3.4 (ISY994) - Last release for ISY994 - Current Release Announcements - Universal Devices Forum Be sure to read the release notes before updating. After updating you need to clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

@cksedg Remove power from the ISY then remove your SD card and clean its contacts with a soft eraser. The SD card contacts can oxidize over time which can cause various issues. Let me know if this helps

The IoX Launcher should show up in the Task Managew as "Java Web Launcher", is that what your're seeing? It's also possible that you have an issue with your computer. Open the command prompt in Run as Administrator mode. Then type SFC /SCANNOW This will run the windows system file check utility and correct any errors.

@cksedg Take a look at this link Universal Devices, Inc. Wiki

UDI saves some files in the computer's temporary folder. Some programs, such as Norton 360, periodacally delete the contents of the temporary folder as a regular maintenance procedure. It's possible that the settings you're losing may have been saved in the temporary folder. You can verify that by clearing your temp folder to see if you lose settings. One setting that I know gets deleted is the window size of the admin console.

@abrayshaw Have you tried rebooting your ISY Another thing you can try is remove power from the ISY, Remove the SD card and clean its contacts with a soft eraser. Support for the ISY ihas expired and is no longer available which might be a incentive to update to the eisy