Techman

The Polisy has a different firmware version than your ISY994. You need to clear your java cache, be sure to check all 3 boxes, then download the current version of the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

If you did a factory reset on the device(s) before uninstalling it the from the eisy then you should delete the device from your device tree before trying to add it to the eisy again. I would focus on one module at a time, once you get that working go onto the next one. Once you get everything working do a zwave backup If you install a device with S0 security you'll get better range than with S2. It seems that S2 security may be causing your problems. [2025-04-03 13:31:34.707] [I] [...] Job 0x13 (SwitchBinary Set to node 35): Security S2 failed to prepare S2 packet

@greensha You have the Zwave/Matter module. In order to remove a zwave device from the eisy, you first have to put the device into the linking mode and then select "remove a device" from the Zwave menu. Also make sure you have the correct antenna connected to the Zwave module

@greensha Where do you see "zwave module 21100". The Zwave/Matter module doesn't have a version number. Is this the zwave module you're using? UD Store.url

What's your firmware and UI version? What Zwave controller are you using, Zwave/matter, or ?

I guess your only current option is to set the clock to 12 rather than 24 hours. You can also submit a support ticket and request a fix. https://www.universal-devices.com/my-tickets

Not knowing what type of remote setup you have on your compter, it's best to do it local

Did you try the default password for the admin console. You can also try clearing your java cache, be sure to check all 3 boxes, then download the admin console launcher from here: https://isy.universal-devices.com/start.jnlp

Try setting your program to 22:00:00 instead of 10:00:00

@BRMeeke What do you mean by "I have bounced the ISY several times but no changes." If you did a factory reset then the password would revert to the default admin / admin

@m6bigdog Have you tried replacing the USB cable What is your UI version?

Have you tried editing your schedules using the admin console? Post one of the programs you're having issues with. It's possible that you have poor communication between your devices and your controller. What is your firmware and UI versions?

Her's the list of all the variables and their descriptions ISY-994i Series:EMail and Networking Substitution Variables - Universal Devices, Inc. Wiki

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@GSutherland Both your PG3x and your polisy/eisy firmware need updating, it could take up to 30 minutes What are your current UI and Firmware versions? I agree with @Guy Lavoie, you should run the update from the admin console