MMAltair

Thanks Michel. I switched things back to the UDI server since it is much quicker at sending emails than the comcast server (seconds vs minutes) Mike

Thanks Michael. I was able to get connected to my internet provider's (Comcast) smtp server this morning for my primary ISY. I have a 2nd ISY at a vacation home that will have to wait until I can get there and make the same changes locally. The ISY email function with substitution variables is extremely useful for creating a "cloud" based log of events such as temperature excursions, power failures, sump pump failures, Ring doorbell events, ELK alarm system events, etc. I typically get less than 25 emails a day from these 2 ISYs but in special cases it can exceed 100 which is the limit that Google allows on their free smtp server. Best Regards Mike

I posted this same question in the ISY/Insteon section of the forum which I now realize was a mistake. Hopefully this is the right place to post this kind of question. I've been using the ISY "default" smtp server for many years, without any problems, to send outgoing mail notifications based on different ISY/ELK events. Yesterday (Dec 1st) the emails stopped at about 10:45am CT. When I tried the "test" email function in ISY it reports that the sever can't be found. I have some questions. - Is the "default" smtp server a UDI server or something else? - If it is a UDI server is it temporarily offline or is it gone for good? - Are there recommendations for other smtp servers for outgoing mail that don't have a limit per day (like Google)? Best Regards Mike

I figured out the problem. After looking at the Java error logs they pointed to a firewall permissions problem. Back to work.

Paul, Thanks for the quick reply. I did try clearing the Java cache with no effect. I actually have a 994z (for controlling Z-Wave locks) so it does not come up in Safe mode when the PLM isn't operating. I neglected to say that I was able to do a Restore PLM from the file menu drop down and that appears to have worked as I can now control lights using Mobilinc although I cannot control them through the Admin console. I'm not a Java programmer but my guess is that this some kind of Java rendering problem with the Admin Console display. The underlying ISY seems to be functioning completely normally although without the Admin console I can no longer make changes to the configuration. Thanks again Mike

I'm having a slightly different problem with my Admin console. This is on an ISY944 located at my summer home which I normally access remotely with Mobilinc. I noticed a few weeks back that I could no longer control any of the Insteon devices remotely although they all appeared normal on the Mobolinc app. If I tried to turn a light on remotely the status didn't change plus I could see on my cameras that the lights were not changing. The ISY was otherwise operating properly as it sends me a status email once day which was operating normally.I was able to log into the Admin Console remotely and all of the Insteon devices were flagged as not communicating. I assumed that this was another failed PLM so I brought a repaired PLM (replaced the power supply components as many others have) with me to the cabin today and went about replacing the failed PLM. The problem I'm having is that when I launch the Admin console it displays an incomplete console and has a "System Busy" message in the lower left corner. The only menu item that is displayed is the "File" menu which appears to work. It also displays the Main devices tab but the Programs and Configurations tabs don't display anything. The System Busy message stays there for hours and does not appear like it will ever go away. One thing I should mention is that the computer I use to manage the system was quite down level on its Java version (6) so I had to update it to the latest version 10. I've included a screen grab of the Admin Console when it is stuck on the System Busy. There are also errors showing up in the Java console. Here's an example - Java Web Start 13.0.0.0 Using JRE version 10+46 Java HotSpot(TM) 64-Bit Server VM JRE expiration date: 5/17/18, 12:00 AM User home directory = C:\Users\Superuser ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message m: print memory usage o: trigger logging p: reload proxy configuration q: hide console r: reload policy configuration s: dump system and deployment properties t: dump thread list v: dump thread stack 0-5: set trace level to <n> ---------------------------------------------------- Warning: Java Web Start and Java Plug-in are deprecated and will be considered for removal in a future Java release. Please contact the developer of this content "Universal Devices Inc." and request an update for this program. java.lang.StringIndexOutOfBoundsException: begin 0, end 3, length 2 at java.base/java.lang.String.checkBoundsBeginEnd(Unknown Source) at java.base/java.lang.String.substring(Unknown Source) at com.universaldevices.common.ui.GUISystem.isJava6OrHigher(Unknown Source) at com.universaldevices.ui.elk.tables.UDElkTableModel.setUseRowSorter(Unknown Source) at com.universaldevices.ui.elk.tables.UDElkAreaTableModel.<init>(Unknown Source) at com.universaldevices.ui.elk.UDElkMainPanel.<init>(Unknown Source) at com.universaldevices.ui.UPnPClientApplet.prepareViews(Unknown Source) at com.universaldevices.ui.UPnPClientApplet.onDeviceOnLine(Unknown Source) at com.universaldevices.upnp.UDControlPoint.onLine(Unknown Source) at com.universaldevices.upnp.UDControlPoint.updateDeviceInfo(Unknown Source) at com.universaldevices.upnp.UDControlPoint.addDevices(Unknown Source) at com.universaldevices.ui.UPnPClientApplet.start(Unknown Source) at com.universaldevices.ui.UDIDefaultLauncher$1.run(Unknown Source) java.lang.NullPointerException at com.universaldevices.ui.views.SystemConfigurationView.geoLocationsThread(Unknown Source) at com.universaldevices.ui.views.SystemConfigurationView.refreshGeoLocations(Unknown Source) at com.universaldevices.ui.views.SystemConfigurationView.refreshClock(Unknown Source) at com.universaldevices.ui.UPnPClientApplet.prepareAuthenticatedSession(Unknown Source) at com.universaldevices.ui.UPnPClientApplet.authenticate(Unknown Source) at com.universaldevices.ui.UDMenuSystem.performAction(Unknown Source) at com.universaldevices.ui.UDMenuSystem$1.run(Unknown Source) Exception in thread "Thread-11" java.lang.NullPointerException at com.universaldevices.client.ui.InsteonLocationView.refresh(Unknown Source) at com.universaldevices.ui.views.AbstractView$1.run(Unknown Source) Any help on this problem would be greatly appreciated. I should also mention that I don't know the current version of ISY software that it is running although it is a couple of years old. Thanks