SSamuels

Firmware Insteon UD994 v.5.3.4 (2021-07-07-14:46:02) UI Insteon UD994 v.5.3.4 (2021-07-07-14:46:02) Product ISY 994/IR PRO (1110) - OpenADR (21010) - Z-Wave (21100) - Portal Integration – UDI (21075) I have a question about using multiple 2334-232 keypads to control a scene. What I am trying to accomplish: · When Button A is pushed on EITHER keypad o Scene#1 is turned ON o The backlight for Button A on BOTH keypads is ON o The backlights for Buttons B, C & D on BOTH keypads is OFF Current ISY configuration · Buttons A, B, C & D on BOTH keypads are non-toggle · Button A for BOTH keypads are controllers for Scene#1 · Buttons B, C & D for BOTH keypads are responders for Scene#1 and set to turn OFF when Scene#1 is ON What is happening · Button A on keypad 1 turns on Scene#1 and Button A backlight is ON on keypad 1 and all other backlights on keypad 1 are OFF · Button A on keypad 2 does not turn on Scene#1 and the backlights are ON for Buttons A, B & C Any advice is appreciated.

Thank you Michael. Happy New Year!

Firmware Insteon UD994 v.5.3.4 (2021-07-07-14:46:02) UI Insteon UD994 v.5.3.4 (2021-07-07-14:46:02) Product ISY 994/IR PRO (1110) - OpenADR (21010) - Z-Wave (21100) - Portal Integration – UDI (21075) I have a question about how Program Folder conditions should work. Current values: · Integer variable “Guests” value is 1 · For Program Folder “GUEST” the IF condition is “$Guests is 1” · Within the Folder “GUEST” is a program “Guest_Run” where the THEN statement is ‘Set FamRm Lights’ On Situation: When I run a program that has no IF conditions where the THEN statement is “Run Program ‘Guest_Run’ (Then) – sometimes the program within the GUEST folder will run, sometimes it will not run. The Folder Condition for the GUEST folder is not consistently/accurately allowing or disallowing the program within the folder to run. Should Folder Conditions work correctly to allow/disallow when a THEN statement in a program within the Folder with the condition is called from another program? Any advice is appreciated and Happy New Year.

Ultimately something interacted with one of the node servers in my Polyglot - TotalConnect2. I was unable to remove the node server from Polyglot so Michael had to do this from his end. I removed TotalConnect2 from my ISY. Once Michael removed this node server from Polyglot, I was able to log into Polyglot again. I re-added TotalConnect to Polyglot AND turned-off my 'Security' package on my Orbi 850Router (Armor security) - Armor had been causing another 'login' problem with using PLEX media app through Sonos. So.. I would start by asking Michael to removes what you believe to be the offending node server from Polyglot, you removing the node from your ISY and make sure your 'security' app/firewall is working correctly with Polyglot and re-adding the node server to Polyglot. Good Luck!

Yes. Using the IP address on my LAN.

More symptoms: Portal --> Tools --> Information --> ISY Information = "ISY is not online"

Thank you. Is this related? When I attempt to access my AC (cloud) by entering the URL that has always worked https://my.isy.io/isy/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/desc I get the response Proxy: HTTP error 401 401

https://my.isy.io/index.htm = Portal Login Successful When Polyglot is selected I get red error messages - some state isy not online, one says socket failure, etc. (see images attached) I am completely lost, how do I repair this? Thanks ISY not online.pdf PolyGlot_Error20210804.pdf

UPDATE - SOLVED Self inflicted problem. I had a program that would set the on level to 40% if the on level was > 40%. So, each time I attempted to set the on level to 100%, the program would run the 'then' section and reset the on level to 40%. Total newbie error. Sorry for taking the forum's time. Thanks

Thanks Mr. Bill. Both the firmware and admin console are 5.3.0. Same result on attempted change of On Level.

Sorry, ISY about is wrong file. Here is the correct file> Device Address.docx

Thanks Mr. Bill Attached are the device addresses to help with reading the event file and the event file. To recap: From the Cloud Administrative Console device 51 81 6B the On Level change command to 100% seems to revert to 40% when the button is pressed. On device 50 82 8E - the same command is successful in changing the On Level to 100% from 40% Can anyone tell from the event log what the problem might be? Thanks ISY_About20210625.pdf ISY-Events-Log.v5.3.0__Mon 2021.07.12 10.58.25 AM.txt

Thank you Larryllix. Interesting - When I set the on level manually at the switch to 100% it works. Thereafter when I turn on the switch from the Admin Console, it turns on to 40% (the incorrect setting in the AC). Thereafter, when I turn on the light at the switch, the On Level is 40%. It appears the AC is rewriting the incorrect On Level when an ON command is sent from the AC.

This must be something with the insteon device. I tried the process on another insteon switch with success. I will pursue working on the insteon switch. It appears the the Admin Console is working properly. Thanks again

Thank you Mr. Bill for the quick reply. The current On Level is 40%. I set the On Level to 100% in the drop down and click the 'On Level' button to the left of the drop down, and the On Level in the drop down returns to 40% - no change. Ghosts in the machine? Thanks

Issue – Cannot update On Level of Insteon 2477D v45 · Logged into Admin Console (Cloud) · Can turn Insteon Device ON/OFF · Set On Level to 100% from current level of 40% · Click ‘Write Changes’ – ‘Ready’ indicator in lower left corner flashes briefly · File -->Refresh Device Status = On Level 40% Current Status System Status Active Yes Total 3956 MB Reserved 395 MB Used 10 MB Bad 0 B Free 3550 MB About Firmware Insteon_UD994 v.5.3.0 UI Insteon_UD994 v.5.3.0 Product ISY 994i/IR PRO (1110) OpenADR (21010) Z-Wave (21100) Portal Integration – UDI (21075) PLM Info/Status XX.XX.XX v9E / Connected Thanks for any help.

Thank you. Deleting the iAqualink from Polyglot and reinstalling worked. I can successfully Discover Devices.

I get this error message in many circumstances when accessing Portal connected devices. The attached document details the issue when trying to 'Discover Devices' on the iAqualink nodeserver. I suspect a configuration problem, but I don't know where to start to resolve. Thanks for any guidance. Samuels_ISY_994_20210704.pdf

Thank you.

· ISY994i/IR Pro · Insteon 2334 Keypad Dimmer I want to create a scene that turns several Insteon controlled lights On/Off What are the pros/cons of: · Creating the scene on a button on the Insteon dimmer · Creating the scene on the ISY with the triggering event the button on the Insteon dimmer Thanks

UD tech support walked me through how to access the admin console remotely using the Portal. Problem solved. Thanks

I am new to ISY. When I access my ISY through the Portal remotely (https://my.isy.io/index.htm), I do not know how to access a program to modify it. Is this possible? Do I need to remotely access the admin console? ISY uuid:00:21 :b9:02:55:99 Firmware lnsteon_UD994_OADR v.5.0.16C ( 2020-01-25-12:36:41) UI lnsteon_UD994 v.5.0.16( ( 2020-01-25-12:26:39) ISY 994i/lR PRO (1110) - OpenADR (21010) - Z-Wave (21100) - Portal Integration - UDI (21075) Chrome browser

Thanks again. larrylinx - you may have found the answer. When I launch: ISY994 Administrative Console from Windows Start Menu - I get an error. Attached is a png of the error and text files of the detailed error messages. AdminstrativeConsole_Exception_Data.txt AdminstrativeConsole_LaunchFile_Data.txt

Thanks for the visul larryllix. Could the absence of this right click selection list be because the device is Insteon? Thanks

Hi larryllix- Sorry for any confusion. When I right click on any other item in that folder - nothing happens, I do not get a pull down selection list or any option to delete or move the device. Thanks