kcrimson

After the version update. I will open ticket. Ticket # 26604

ISY Portal does not appear to find device either. I can ping the IP address from my computer however.

I am having the same issue - I used the IP address via https://<ip address>:8443/desc and it said "Not Found". Not sure where to go from here. Thanks!

Back up for me also!! Thanks for quick response.

I am seeing the same thing here.

Good evening, I am doing the recommended steps and have attached the .har file. I did this in Chrome - though I usually use Firefox. And guess what, this time it worked. Using Firefox vs Chrome seemed to be causing this to occur. I went back and tried it with Firefox again and had the same endless loop again. The .har file attached is from Chrome and represents a successful install. Here is the stuck endless loop with the F12 developer log from Firefox. I did not find a preserve log option so I used a screen shot. I will re-install with Chrome and should be good to go. Thanks for your attention. polyglot.isy.io.har

Hello, Thanks for looking into this. I see the english version of the blue authorization link within PGC. I click on the link and login into Ring. I get the authorize ISY screen within the Ring app. When I select "authorize", it goes off into the endless loop back in the PGC. I am back at home now so I can support any debugging needed. Thanks PS. The pictures of these steps were posted in the previous posts.

Thanks. It is appreciated.

To answer the question - yes, I have restarted the node server many times. Thanks.

I continue to have no luck getting this PGC to authorize with Ring. Here is the latest log file. ring-0021b90202a2-6(1).txt

Just bumping this topic. Requesting to authorize Ring for ISY still goes off into an endless loop within the Ring PG.

Hello, I also have this same issue - I have used green and yellow for my home and have lots of left over red and blue ones. I would be willing to trade folks one for one for green and yellow 2400L light change pipes (especially green ones). Thanks, Kevin

Good morning. Yes - I do get the authorization notice to connect to Ring. I follow that link to Ring, login, and then authorize on the Ring side. I then login and receive the following Ring dialog box. After I select "authorize" here, that is when it returns to PGC and starts the endless loop above. Thanks for your attention on this.

Logins are working now - due to certificate update. Still no luck on initializing the new version of the PGC Ring. I have attached the real time log file from PGC. There are some socket errors that flash by in red that do not appear in the log when the PGC Ring is installed. Thanks ring-0021b90202a2-6.txt

Thanks. Login attempts with 2 different browsers shows warnings about unsafe access.