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Ok, stand down the missles, the problem has been resolved. Thanks for all your help, Michel - greatly appreciated, especially given it was New Year's Day and all. Rod

Because if the backup file can be read by another program, then I can recover the data if I lose access to the program that writes the backup file. In the ISY case, the ISY goes dead, so now I can't get access to the programs I wrote that work very well for me. If the program went rogue before the last backup, I may not be able to reload it later, in which case the backup data is lost. If I can at least get at the backup data with a text editor or browser or whatever, I can at least re-program things later when I get the original program or the device it talks to running again. My point here is this: I'm upset that the ISY went south on my suddenly, but I know that sometimes these things happen. But if for some reason I can't ever restore that backup date when I get things running again, I'll be REALLY upset as that means I have to re-write the programs again from scratch, a multi-week effort of tweaking and debugging. Quicken is a good example of a program that works with important personal data, and offers a backup function within the program. But it writes the data in its own format (the files are large, so I understand the intention), so if I can't get Quicken to run again, I can't even get at the data in its raw form for use in, lets say, doing my taxes. Rod

Well, I found a USB-serial converter in my junk drawer, and tried to connect to the ISY - its not talking, not even through the serial port A. I'm screwed. Help! Rod

Which is what I'll do in the future, if I ever get my ISY functioning again. For now, your suggestion gets shelved under the "should'a done" category. Meanwhile, I want to pull the data out of the backup files, and I can't use the ISY interface. I take if from the silence here that there isn't a utility to do this, short of doing it the hard way - manually one at a time. It figured. This is my big complaint with most backup functions built into a program - they always require that the program be functional to use or even access the backup data. At least the ISY backup files are in ascii text, even if embedded in xml tagging... anyone with winzip and notepad can get at the data, although its hard to read. Rod

Um, yeah I know - but if the ISY craters (won't communicate with the PC), then I probably won't have access to my ISY programs from the ISY interface. I was looking for an easy way to grab a bunch of .pgm files from the zip backup file and deal with them directly. Thanks for your input tho... Rod

I see a lot of the zipped backup ISY config file content is in XML format (ie ascii text formatted for xml-compatible browsers). I'd like to load my programs into a text editor and either print out or save in text form on hard drive for reference to my programs, in the "unlikely" event my ISY craters. Is there an easy way to view all those generically named .pgm programs for archiving, rather than loading each one at a time into Notepad and reorganizing the xml tagging? I know my IE browser can at least display xml, but the tagging is also displayed making reading a headache. Rod

Update: - network cable is okay - ISY-to-PLM Cat5 cable okay - the PLM programming is intact and appears to be operating I carefully poked a paper clip end into the tiny little unlabelled hole under the ERROR LED, which I assume is the reset switch, and heard a small click sound. The ISY LEDs went out, then came back on with PWR, RX, and TX solid green and ERROR solid red. Reasoning that lots of devices require a push-and-hold RESET action, I poked again, held to the count of around 10, saw all the LEDs light up and released. No change in settled LED pattern. I think this thing is bricked. Unless I can figure out a way to connect the serial cable for the Admin Port B to a PC without serial ports, I think I'm hooped. All this results from the attempt to update two small programs?? WTH? Rod

It being a new year, I went into my perfectly functioning ISY99i Pro to adjust some of my program dates. I modified two existing programs, hit update, then save programs. The little green arrow that shows up after updating didn't go away. Suddenly two other programs that depend on the two I modified showed up with green arrows, then the arrows went away - along with the two programs I just modified. They just disappeared. So - I figure, okay that's why I keep backups of my ISY congifuration. So I select Restore, get the scary warning about restoring devices, and hit OK. It says it can't communicate with the ISY. The ISY LEDs are normal, everything looks okay. So I unplug the two cables from the back of the ISY and plug them back in. The green PWR LED comes up, then the RX and TX LEDs come up solid green, then the ERROR LED lights up red and flashes. When I run the ISY configuration program, I get a blank screen (no programs, devices, nothing) and a few error msgs about no communication. Any suggestions? I've been VERY happy with this device since I bought it a year ago, but to totally crater like this without warning is unacceptable. I could sure use some help in recovering the ISY and my configuration. Rod

Yup, I figured that out about an hour ago. While its a bit of a pain to have to continually resize the iTouch web page so I can read and operate the "buttons" with my aging eyes and stubby fingers, it DOES work!! Does the mobile webpage size HAVE to be so gd wide?? Mobile screens are not generally that large so the page should either resize based on text content on a page or be fixed at no wider than the text content on a page - IOW, just wide enough to show text. Is this a configurable option within the ISY unit or something that has to be part of the next drop?

lutusp, that is a seriously cool idea and implementation. Now I'm wondering if this will translate easily into ASP or PERL (especially PERL). I don't have, and really want to load, PHP on all my PCs, but all the same, the idea is great!! Thanks! Rod

I don't have an external IP address - I was hoping to use my iTouch in the house rather than going to my PC. I understand that my phone won't be able to access my ISY since it has to enter via an external address, but my iTouch connects (when at home) via my in-house wireless access point, and can see my inhouse network nodes including my ISY. If I can get that working, I'll consider exposing my ISY to the world and deal with external access at that point. FWIW, my Samsung A920 running EVDO RevA cannot access your ISY https website. Doesn't even get past the initial page. After about 3 seconds, I get "Secure Connection Failed". Rod

I accessed your https webpage, logged in using username/password you listed in your last message, and was able to see the four html tabs. I clicked on Administrative Console and a page was reloaded. I clicked on Devices and got the list of your ISY devices. I clicked on Family Room 1 and according to the feedback was able to click onthe ON button and see the device go to 75%. I was then able to click "OFF" and see the device go back to off. So I can access your ISY fine with the iTouch. I just can't do it on my ISY running version 2.6.3. Rod

"Can you use your iTouch to change our ISY?" Not sure what this means... I can access https://udi.isy-mobile.com, and the login screen pops up. I don't have the login or password, so I can't go any further. As I said before, I can access MY ISY unit with the iTouch, but I can't make changes to device states: - enter http://192.168.1.12 on iTouch - loads the html text-only ISY page - click on Devices - login popup comes up - login in using my ISY user name and password - click on a device to see the buttons that allow me to change the device state - click on the "OFF" button (for a lamp for example) The iTouch then tries to load a page at http://192.168.1.12/change, and never gets any futher. If I leave the iTouch like this, nothing further happens. While in this state, can I log into the ISY and cheque on its status, in case it is the source of the hangup? No, I'm not trying to run the Admin Console - the one that I see on my desktop running JAVA. Rod

ah nuts. that little diversion was probably a fluke. I went into the Safari browser settings and noticed the popup blocker was on, so I turned it off... and now it doesn't matter how I set the HTTP proxy, I can load the google and isy https webpages. However, when I try to log into my own ISY network node with http://192.168.1.12/admin I can load the pages - but I still can't make changes to my lights. When ever I try, the iTouch starts to load page http://192.168.1.12/changes and never completes.... Any other ideas?? Rod

I googled "iTouch and https webpages" and found a link that suggested going into iTouch Settings / Wi-Fi / select your home network / go to bottom of screen and set HTTP proxy to Auto. Suddenly I can go to https://checkout.google.com and the page loads. AND - I can now go to your https://udi.isy-mobile.com and the page loads!! AND the Certificate dialog box pops up, saying the certificate is invalid but would I like to connect anyway? If I say "Connect", I go to the front page of the mobile HTML webpage! I think we have it. I'm going to turn the HTTP proxy OFF in the iTouch and see if we're back to no access, then reverse it again to see if things work again. Back in a few minutes with results!! Rod

The good news is that I can reach https://checkout.google.com with wired and wireless laptop. I can also get to your https://udi.isy-mobile.com website using my laptop, but although the page loads, my IE7 address bar shows "Certificate Error". WHen I click on that little red shield with the white cross through it, it spits up a small dialog box titled "Untrusted Certificate". At the bottom of the dialog box is a "View Certificates" link that when clicked brings up a 3-tabbed dialog box. The General tab says: Certficate Information This certificate cannot be verified up to a trusted certification authority. Issued to: udi-isy-mobile.com Issued By: UDI CA/emailAddress=support@universal-devices.com Valid From: 3/25/2008 to 3/25/2013 Then there's a small link that says "Install Certificate..." Should I be installing this certificate? I suspect the answer is yes. The bad news is that I can't get to the google site with my iTouch - it starts to load the page, gets some of it displayed but never finishs the loading. It just sits there and tries and tries and tries...

I also tried to load the https://www.cnn.com in my laptop - same routine... started to load the page, then jumped to an error page: Internet Explorer cannot display the webpage Most likely causes: You are not connected to the Internet. The website is encountering problems. There might be a typing error in the address. What you can try: Diagnose Connection Problems More information This problem can be caused by a variety of issues, including: Internet connectivity has been lost. The website is temporarily unavailable. The Domain Name Server (DNS) is not reachable. The Domain Name Server (DNS) does not have a listing for the website's domain. If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section. For offline users You can still view subscribed feeds and some recently viewed webpages. To view subscribed feeds Click the Favorites Center button , click Feeds, and then click the feed you want to view. To view recently visited webpages (might not work on all pages) Click Tools , and then click Work Offline. Click the Favorites Center button , click History, and then click the page you want to view.

I started up my laptop and tried to load https://udi.isy-mobile.com ... The page started to load and then flipped to an error page: There is a problem with this website's security certificate. The security certificate presented by this website was not issued by a trusted certificate authority. Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website. Click here to close this webpage. Continue to this website (not recommended). More information If you arrived at this page by clicking a link, check the website address in the address bar to be sure that it is the address you were expecting. When going to a website with an address such as https://example.com, try adding the 'www' to the address, https://www.example.com. If you choose to ignore this error and continue, do not enter private information into the website. For more information, see "Certificate Errors" in Internet Explorer Help. What does this tell you about why I can't load the page in iTouch? Rod

Nope, when I try to log into https://www.cnn.com, the page starts to load, but never finishes - no popup dialogs show up either. I'm wondering if the Safari browser in the iTouch can access secure sites? I'll have to try it with my wireless laptop through the same wireless access point and home network router - maybe my wireless access point is preventing https sites from communicating? My desktop goes direct to the network router and not thru the wap, so that might explain why it can get through okay. Rod

I can log into the udi.isy-mobile.com from my desktop, but when I try it from my iTouch, I don't get the pop-up trusted certificate screen - the page just keeps trying to load and doesn't get there.

I just downloaded and installed 2.6.3 and the ISY is working just fine from my desktop and the lights are doing their thing when commanded, so the upgrade went 100% (if only ALL upgrades for certain other OS's were that clean).

Sorry Michel, you're too fast. I edited my post while you were replying. Please re-read and let me know your thoughts. Rod

I tried to access the ISY-99i from my iTouch Safari browser - perhaps I just missed a posting in another thread, but should this work? I can access the ISY at http://192.168.1.12/, which brings up the text-only My Lighting web-page with "Devices", "Scenes", and "Administrative Console" links. When I click on the latter link, the usual Universal Devices Login page at http://192.168.1.12/admin pops up, but no login dialog loads on top of it. But when I click on the Devices or Scenes links, I get the expected list of devices or scenes come up. If I select Devices and choose a lamp to turn off, I can click on "OFF" and the address bar changes to http://192.168.1.12/change but never completes the page load. Meanwhile, watching the ISY LEDs, nothing happens and the lamp doesn't go off. Should this work, or is the ISY web server compatible with the Safari browser? Rod

Ah, I didn't realize there was an SC card IN the ISY itself. Good thinking!! I normally open boxes like these if they have standard screws, just to understand what the guts look like, and hopefully gain a greater "electro-mechanical empathy" with how they work. But I didn't this time 'cause I was anxious to get the programs running. Now - where did I put my screwdriver set... Rod

Done! Rod