jmed999

Thanks guys! Now how do I reset the ISY? This will set it back to factory conditions ie. delete my programs, right?

Just now getting around to this. Can you please tell me how to do this? Thanks!

My house has sold but they are letting my wife and I rent it for another month. I told them when I leave I will have all the Insteon light switches and outlets work like normal dumb switches and outlets. I also told them I would leave my ISY unplugged so that if they ever decide to use it they can. What do I need to do to leave my ISY/Insteon HA system in this state? Do I need to just unplug the ISY, or somehow delete my account, delete programs, factory reset etc??? Thanks for your help!!!

Well I opened the ISY Admin Console tonight to try to determine which program (if any) was causing my issue. Now suddenly the stat (Venstar 1700) isn't communicating with the ISY. This is strange as I've never had comm issues with my stats. Any ideas? I don't think they sell my stats anymore so I will have to buy a different one. This stinks. I hope I can get ti to start communicating with the ISY again. Update: The stat works locally just fine. For some reason the ISY was pinging the stat non stop and now the ISY can't communicate with it at all. Is there anything I can do to try to get the ISY to communicate with it again?

What is the best way to determine which program is causing this? Thanks for your help!

I opened the event viewer to see this... Thu 12/17/2015 07:15:48 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:15:48 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:15:49 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:15:49 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:15:49 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:15:49 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:15:52 PM : [ZWAVE-RX ZW008_1] [0114000400080E32]... Thu 12/17/2015 07:15:52 PM : [ZWAVE-TX ] ACK Thu 12/17/2015 07:15:54 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:15:54 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:15:58 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:15:58 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:15:58 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:15:58 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:15:58 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:15:58 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:15:58 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:15:58 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:15:58 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:15:58 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:15:59 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:15:59 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:15:59 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:15:59 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:01 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:01 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:01 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:01 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:01 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:01 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:04 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 23 6A 8C (8C) Thu 12/17/2015 07:16:04 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Thu 12/17/2015 07:16:04 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:04 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:04 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:04 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:05 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:05 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:05 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:05 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:05 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:05 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:16:07 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:16:07 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:07 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:07 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:08 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:08 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:08 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:08 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:08 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:08 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:16:12 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:16:12 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:12 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:12 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:12 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:12 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:13 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:13 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:13 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:13 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:16:16 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:16:16 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:16 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:16 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:16 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:16 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:17 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:17 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:17 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:17 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:16:17 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 6A 90 (90) Thu 12/17/2015 07:16:17 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:21 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:16:21 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:21 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:21 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:21 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:21 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:21 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:21 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:22 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:22 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:16:24 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:16:24 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:24 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:24 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:25 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:25 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:25 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:25 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:26 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:26 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 Thu 12/17/2015 07:16:29 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 0B 70 23 (23) Thu 12/17/2015 07:16:29 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:29 PM : [iNST-TX-I1 ] 02 62 14 BA D7 0F 6A 20 Thu 12/17/2015 07:16:29 PM : [iNST-ACK ] 02 62 14.BA.D7 0F 6A 20 06 (20) Thu 12/17/2015 07:16:29 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 2B 6A 8C (8C) Thu 12/17/2015 07:16:29 PM : [std-Direct Ack] 14.BA.D7-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 12/17/2015 07:16:30 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 01 6A 90 (90) Thu 12/17/2015 07:16:30 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 12/17/2015 07:16:30 PM : [iNST-SRX ] 02 50 14.BA.D7 34.E7.33 06 6A 90 (90) Thu 12/17/2015 07:16:30 PM : [std-Direct ] 14.BA.D7-->ISY/PLM Group=0, Max Hops=2, Hops Left=1 14.BA.D7 is my downstairs Venstar Stat. What could be making it do this? When I pull up the program summary and sort by last program ran it doesn't show one of my stat programs running. Any ideas on how to get it to stop??? Thanks!

Thanks guys! I set it up like paulbates suggested. It looks way better. Lets hope I remember how to undo the settings when the fix is in

On my new Surface 3 running Windows 10 the admin console is crazy small. I can hardly read it. It wasn't like this on my Windows 7 laptop. How can I fix this? Thanks!

That works at home....I'll need to test it outside my home network. I'll let you know if I have any problems.

I do subscribe to Mobilinc Connect. With that on my Windows 10 Surface 3 PC, will I be able to make program changes in the Admin Console? Is it a Windows 10 app? Thanks!

I have always used the admin console to make changes to programs while at home using my home network. I'm now using a Surface 3 tablet to access the admin console (via java applet) and would like to use it away from home. What is the best way to access the admin console when away from home and on a different network? Thanks in advance!

I want the ability to edit programs on a phone. Will Snap Switch give me that option? If not, I'm thinking the admin console will if it works on a Windows 10 mobile phone.

Will the new phones running Windows 10 Mobile run the Admin Console? I know it will work on the Windows 10 computers, laptops, and tablets but what about the phones that will run Windows 10 mobile? Thanks!

I know the Surface Pro 4 is coming out soon. Do you know when the Surface 4 (non Pro) is coming out??? They are 2 different devices.

Thanks sounds like the console will work on both. So the admin console will run on a windows tablet (ie. Surface 3)....will it run o any of the Android tablets? Thanks again!

Just wondering if these laptops/tablets will run the admin console if running windows 10? -http://www.amazon.com/HP-Celeron-Horizon-Personal-Upgrade/dp/B00NSHLUBU/ref=sr_1_1?ie=UTF8&qid=1440981308&sr=8-1&keywords=windows+computer -http://www.amazon.com/Microsoft-Surface-Tablet-10-8-Inch-Windows/dp/B012DTDBI8/ref=sr_1_3?s=pc&ie=UTF8&qid=1440981345&sr=1-3&keywords=surface+3 So will it run on either of these? Thanks!

Got it figured out...thanks!

I'm thinking the connection has been lost. The ISY doesn't show any zones.

In the admin console I used to have an Elk tab and Elk buttons above the tab like "Arm" Disarm", etc. The tab is there but not the buttons. How do I get them back? Thanks!

Ok that seems to have solved all the issues except the Elk Arm, disarm, etc. still isn't displayed at the top of the admin console. Anyone have any idea how to get that back? Thanks for all the help!

How do I power down the PLM..just unplug it? By start over do I need to reset or delete the new PLM's link then restore them again after starting over? I have a backup from about a month and a half ago.

No I didn't. Should I restart the ISY and PLM now? I didn't know I needed to do all that as the PLM instructions didn't say anything about the procedure you're asking about.

-How do I update the battery powered devices? Note: They do not have the green IOIO beside them. With that said do I still do a "Write updates to Device"? -Terminating the Admin Console did not put the Elk entries on top of the admin console like before. Note: when I do a "PLM Info/Status" it still displays the old PLM address and NOT the new PLM's address. Not sure why it's doing that but thought that was strange. -Sorry for the "Doesn't work". I had company come to my home when I was finishing that 1st post. So when I press the keypadlinc button, it is supposed to run a program that turns a scene on. The scene adjusts the stat setpoints and turns a ceiling fan on. With the failed PLM nothing showed up in the event viewer when I pressed the button. Now it does show up in the event viewer and the programs do run when the keypadlink button is pressed but the Venstar stat doesn't change setpoints. Thanks in advance for helping solve the issue.

I replaced my PLM that went bad (see my 1st post in this thread http://forum.universal-devices.com/topic/16500-suddenly-having-strange-issuesplease-help/ A couple of issues. First the instructions says to put all battery powered devices in programming mode. I was going to do this but ran into an issue. I put the 1st remotelinc in programming mode then when I tried to put the 2nd one in programming mode the 2nd one beeped and both the 1st and 2nd one stopped programming mode. Did I link them? If so, how could I put them all in programming mode w/o linking them? If so, how can I unlink them? So I started to restore the PLM without my battery powered devices in programming mode. My PLM link count is now 266. The old PLM that failed was saying 0 count. The remotelinc doesn't have the green IOIOIO beside them. I thought they would. Should they? -The Elk arm, disarm, etc still doesn't show up at the top of the top of the admin console like it did before the old PLM failed. -A button on a keypadlinc that through a program controls a thermostat and ceiling fan still doesn't work like it did before the old PLM went bad. When pressed, it does show up in the event viewer though. Any ideas what may be wrong? Thanks!

This latest PLM (had failures before) is 10 months old. I noticed in the restore PLM instructions it says to set all battery devices to programming mode. I have tons of battery devices. What happens if I do not set them to programming mode?