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Techman

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  1. You can view the EISY config file from here: https://eisy.local:8443/WEB/sysconfig.txt click on ADVANCED, CONTINUE to eisy.local (unsafe)
  2. To add local login to the admin console click on ADD, then add the following URL https://eisy.local:8443/desc and then click on SAVE.
  3. I'm not aware of a way to view the CPU or processes. To view running programs click on PROGRAMS | SUMMARY and look at the ACTIVITY column I would first clean the SD ard
  4. The SD cards have a tendency to fail after time, howerver you can try removing power from the ISY, then remove the SD card and clean its contacts with a soft eraser. The contacts are prone to oxidation and cleaning them restores connectivity. Also look for programs that may be running in a loop
  5. @johnstonf What type of devices are in Motion3 and Vacuum program with the out of memory? Can you post a copy of that program. You should correct all the errors in the 994 before migrating
  6. Techman replied to oamber's topic in eisy
    I'm a Windows user, in windows you can hold down the control key when closing the window to set the size, not sure about the MAC As @Geddy suggested you should try to locate the .STATE files and delete them. The will rebuild the next time you open the launcher
  7. Techman replied to oamber's topic in eisy
    Are you on Windows or MAC
  8. It's best to open a support ticket My Tickets - Universal Devices - The Most Powerful Automation, Energy Management, and IoT Platform
  9. Techman replied to Techman's topic in eisy
    Under the configuration tab, is the zwave box set to ON
  10. It's best to send an email with your question to: sales@universal-devices.com
  11. Even though the Zwave/Matter board is Zwave LR certified it appears that the current software doesn't support LR. I have an open ticket and should know more next week and will post the results
  12. Techman replied to danncas's topic in eisy
    It's possible that your Insteon mesh network is marginal, or that you have noise on your powerline that's interfering with the Insteon signals . How many dual band devices do you have in your system. If everything was working prior to moving over to the eisy try doing a restore device on the insteon devices that aren't working properly.
  13. If the PLM was linked to another Hub then you will might have to factory reset it as the PLM contains the link tables of the previous hub and may not be compatible with the eisy Do you currently have a working, and populated eisy? The replace PLM instructions are attached. Replace PLM Procedure (EISY or POLISY).pdf
  14. @NewB Scenes reside in the PLM and the devices. You could disconnect the ISY and the scenes will still work. It's possible that when you initially restored the new PLM the scene's links got corrupted. Take a scene that isn't working and do a restore device for each device in that scene. If that corrects the problem then you'll have to do it for each scene that isn't working correctly. If that doesn't correct the problem then you'll have to rebuild the scene
  15. @NewB Assuming you have the ISY994, here is the replace PLM procedure Replace PLM (ISY994).pdf

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