Techman

Another possibility is that your typing in the incorrect 6 digit address. It very easy to mix up the 8 and the B

@PapaBear Try doing a factory reset on the MS, then attempt to link it

Can you post a copy of the program

"Cannot determine Insteon engine" means that the PLM can't communicate with the device. Either the device is out of range of the PLM or the device isn't in the linking mode. Also check your batteries.

If you want to change the security setting you have to remove and reinstall with the new security setting

The pin code should be either under or above the QR code, you may need a magnifying glass to see it.

In the admin console, You also need to do a "Upgrade Packages", after that completes you'll need to clear your java cache and download the Iox Launcher Several system components are upgraded.

The applianceLinc is a single band device. They were discontinued some time ago. "Cannot determine Insteon Engine" means that the PLM cannot communicate with the device. Either the device has failed or you have a communication issue. You can replace it with a dual band on/off module

You don't want to delete the old device, just move it from the folder to the main tree. Once it's in the main tree you should install the new device, then in the old device click on replace with and point to the new device. The controller will reboot and the old device will be gone.

First you have to remove the device from the folder, then you'll see the Replace with option. When you replace a device it must be like for like.

@Brian H I sent a message to Insteon support re: the new PLM's, here's the answer I received: "The newer PLMs are still under development. I don't have an ETA to share at this time."

In the admin console you can use HTTPS://eisy.local:8443/desc which will use your original user name amd password

Here;s the latest update from Insteon Passcode Required - Zoom Passcode: 78&YPnWK

Have you tried a Synchronize in UD Mobile. In the home screen, click on the 3 dots in the upper right.

@someguy Do you have any Insteon motion sensors installed? Do the lights all come on at the same time? If you look at your EISY log do you see any activity just before the light(s) come on Do you have any older, non dual band insteon devices, in your system? Do you have any power supplies plugged into your a/c outlets Did you look at your program summany page to see if any programs ran at the time your light(s) came on?