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Techman

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Community Answers

  1. @tracknut The eisy doesn't support a static address, only reserved addresses. Make sure DHCP is enabled on your router The PLM would be a non issue, so don't focus on it.
  2. Techman

    Cannot load error

    What controller are you using, and what's its firmware version?
  3. @zorax2 After you get everything working and cleaned up do an eisy backup. Anytime you update firmware, devices, or programs always do a backup, it only takes a few seconds. You should also update to the current firmware which has bug fixes and program improvements
  4. If the 2334 Switch added then your PLM and its connection is good. How old was the backup that you used to do your restore backup with? Was that backup made with your current PLM? If you backup is current then you can try doing a factory reset on the PLM, then a Restore PLM
  5. In your browser enter https://eisy.local:8443/WEB/sysconfig.txt In your config settings, what are your versions for FreeBSD,UDX, and ISY
  6. For the new 2477S you want to use "remove existing links. If you have the 6 digit device address, then in the linking window enter its address. The switch will then show up in your device tree with its address Right click on the old switch, then click on "replace with" and select the new switch. All your old switch data will be transferred to the new switch
  7. What's the voltage and current rating on the failed power supplies?
  8. The "failed to add device, reason 3" I believe that error 3 is "Device returned invalid node" Being that you have the correct device address 36.B9.BF, you should try removing power from the eisy then try installing again, but first do a factory reset again on the sensor. When the sensor is in the linking mode (slow flashing led) is the led bright? Also take a look at your device tree to make sure the device wasn't previously installed.
  9. "Cannot determine Insteon Engine" usually indicates one of two issues, either the device is out of range of the PLM or you're inputting an incorrect device address when linking
  10. Here's the manual for the leak sansor 2852-222 Leak Sensor.pdf
  11. @GDavis01 You need to press the linking button on the leak sensor for 3 seconds then the led will start fast blinking which puts it into the leaking mode. To exit the linking mode you need to press the button, wait a second then press it again. The led should then turn off When the sensor detects water the sensor will stay in the wet mode until you press the button once.
  12. Did you select the S2 security option in the eisy when you included/installed the device, otherwise it may install as S0 which is why it didn't ask for a pin. Each time you add a zwave device the eisy device id will increment by one number, i.e. zy002, zy003, etc. The SMCO410 will install several nodes, one for smoke, battery level, CO2, etc. When you first add the device the nodes in the eisy may be blank until you press the test button on the detector eisy config files cannot be edited.
  13. Are you using the"TREND(CHART)" that's in the tools menu. if so, I don't think that it was ever perfected.
  14. Is the time showing the eisy correct? What is the make and model of your Zwave sensors?
  15. Is your latest controller a Polisy or an EISY? What is your PG3 version? If they're showing as unmanaged in your current controller that means that they're still being managed by your previous controller. Log into your ISY Portal : ISY portal Make sure your current controlle is there and active Re: the admin console issue, did you clear your java cache and reinstall the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp
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