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Techman

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  1. @fegelmej F.Y.I., The EISY uses a different IP address if it's connected to your router via WiFi verses Ethernet
  2. @fegelmej Your problem appears to be with either Java or IoX Finder First remove power from the eisy for 30 seconds, then clear your Java cache, be sure to check alll 3 boxes, and then download the IoX Finder from here: https://isy.universal-devices.com/start.jnlp Let me know the results
  3. In the IoX Finder add HTTPS://EISY. LOCAL:8443/DESC and click on save Are you now able to access your eisy?
  4. @ShawnW I think the ZSE70 was installed when I was either on 6.0.4 or 6.0.5. It works flawlessly on 6.0.5
  5. Great report. Another forum user had a unstable zwave network and found a defective zwave device that was causing the problem.
  6. Verify that your antennas are connected to the proper color coded connectors It's also a good idea to have one of your repeaters within 15-20 feet of the eisy Being that zwave is an RF protocol make sure that the repeater are located as high as possible and away from metal or other objects that could interfere with the signal What make and model are you using for repeaters. These work well, they repeat and amplfy the zwave signal Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House
  7. Try HEALING NETWORK which will update the zwave mesh network routing Did you do a Zwave backup up on the ISY before migrating to the eisy? Do you have any Zwave battery operated devices, if so you may need to put them into the linking mode, one at a time, in order to update their routing
  8. Techman replied to johnstonf's topic in eisy
    it depends what your ISY firmware version is, If it's below 5.9.1 then you should first open a support ticket before trying to update Updated Software Available! - Current Release Announcements - Universal Devices Forum
  9. The default option is a last resort, it best to use your regular email account
  10. @johnstonf Apparently the default settings won't allow for a timeout adjustment. Have you tried using your regular email settings rather than the default
  11. @johnstonf Try increasing your timeout to 5000 ms
  12. Techman replied to danncas's topic in eisy
    Take a look at the Zooz Zwave USB Stick Zooz 800 Series Z-Wave Long Range USB Stick ZST39 LR - The Smartest House I'm not sure if it's 100% compatible with the EISY, but you can open a support ticket to find out.
  13. It's best to open a support ticket before you try to upgrade your Polisy . See the link below Updated Software Available! - Current Release Announcements - Universal Devices Forum You'll want to have the lastest firmware versions on your Polisy and EISY before you migrate from the Polisy to the EISY Do you have the UDI Zwave/Matter board on both the Polisy and Te EISY?
  14. I have an EISY with 6.0.5 firmware and the ZSE70 shows the temperature. You should probably try updating your Polisy/Eisy firmware
  15. Techman replied to danncas's topic in eisy
    You can send them an email to get an ETA on zwave sales@universal-devices.com

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