Techman

The Topography report contain a lot of useful information. When you run it, it will ask you to save a copy as well as displaying a copy on your desktop.

When I ran upgrade packages I never got a pop-up saying the download was complete or to reboot. I waited about 15 minutes and rebooted. eisy-ui was upgraded to 0.9.0

@Ray95xxx Take a look at this link Admin console not working on Mac - IoX Support - Universal Devices Forum

@Ray95xxx Try removing power from the eisy for a minute You also need to clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp If you are then able to access the eisy do another upgrade packages

Here's a good article on Zwave LR. To add as LR you must use S2 security and your device must support LR All About Z-Wave Long Range - The Smartest House

Has anyone tried connecting the PLM to the USB-C port using a USB to USB-C adapter

The eisy r2 has a sticker on the bottom with its serial number and its mac address

Instructions for migrating the portal ISY Portal Migrate configurations to a new ISY - Universal Devices, Inc. Wiki

Clrear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

It shouldn't make a difference which port you use

@windrockwater Here's some wiki articles on migration. Some were written before the eisy but they still can be useful: ISY-99i/ISY-26 INSTEON:File Menu - Universal Devices, Inc. Wiki Eisy:User Guide - Universal Devices, Inc. Wiki Eisy:User Guide - Universal Devices, Inc. Wiki

@wuench Try adding https://eisy.local:8443/desc to the IoX Launcher

It's best to follow the migration guide Eisy:User Guide - Universal Devices, Inc. Wiki

It's best to open a support ticker. Don't try anything else My Tickets - Universal Devices - The Most Powerful Automation, Energy Management, and IoT Platform

What was your firmware version before the update Clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Let me know if that helps