Techman

Thanks, I sent an email to Somfy to ask what's going on with the unavailability of their controllers

Where did you get your Tahoma, the Somfy website shows every controller as out of stock. I'm currently using the ZRTSI which was discontined a long time ago.

The ZSE11 batteries may need replacing or you may have a marginal connection between the device and your controller Have you updated the device to the lastest firmware, 2.3.0, which was released 7/2026

What's your eisy firmware version What Zwave controller are you using? Have you tried doing a factory reset on the switch, then a zwave switch exclude and include on the eisy

I've seen cases where one defective Insteon device can wreak havoc on the entire insteon network. A power failure/voltage spike can damage a device Create a program with the then clause "Set EISY Query". When you run it this will show you the devices the eisy can't communicate with. Disable those devices, by pulling out the set button or unplugging it, a few at a time. This will help you eliminate those devices as a problem

It's possible that power cycling your controller close to midnight is affecting the schedule. Try setting the power cycle at 12:30 am. You can also try changing the last two lines in the configuration

Did you remove power from the EISY before replacing the PLM. You may want to try a restore/replace PLM again (see attached). Even if the old PLM was missing links, the EISY would have written the correct links to the new PLM Replace PLM Procedure (EISY or POLISY).pdf

What controller and its firmware are you using Try removing power from your plm and your controller, then power up the PLM, wait 15 seconds, then power up your controller Let me know if that resolved your issue

If your're using Bluetooth make sure the output of the Audio Player is set to Bluetooth and not Speaker Jack

Write updates writes the link tables stored in the ISY to the device. The devices with the 1011 in the left margin means there is a mismatch between the device and the ISY.

Make sure you're changing the parameters from the primary node

Your screenshot shows a lot of communication issues. Right click in the devices with the red exclamation point then cick on write updates. If that doesn't resolve the issue than right click on the device and then click on restore device. On battery operated devices first put them, only one at a time, into linking mode then try the above. If your problems persist then you either have a failing PLM or something that's creating noise on your powerline. It's also possible that your ISY994 SD card is failing. You can try removing it and then clean its contacts with a soft eraser. Remove power before removing the SD card After you reslove your communication issues take a look at your log to see if the "0000000" cleared up. You should also clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

@paulbates @ausgarretts If you have zwave you can use this: Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House It has a built-in battery and will send a signal when it loses power

Clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here https://isy.universal-devices.com/start.jnlp You should see the eisy in IOX Finder Your user name and password might be changed to admin / admin If you have an active portal account then you can access the eisy remotely using UDMobile.

In UDmobile, under the Zwave menu, make sure Zwave Support is enabled and Matter Hardware is disabled. If you're still having an issue then it's best to open a support ticket https://www.universal-devices.com/my-tickets