Techman

Did you remove power from the EISY before replacing the PLM. You may want to try a restore/replace PLM again (see attached). Even if the old PLM was missing links, the EISY would have written the correct links to the new PLM Replace PLM Procedure (EISY or POLISY).pdf

What controller and its firmware are you using Try removing power from your plm and your controller, then power up the PLM, wait 15 seconds, then power up your controller Let me know if that resolved your issue

If your're using Bluetooth make sure the output of the Audio Player is set to Bluetooth and not Speaker Jack

Write updates writes the link tables stored in the ISY to the device. The devices with the 1011 in the left margin means there is a mismatch between the device and the ISY.

Make sure you're changing the parameters from the primary node

Your screenshot shows a lot of communication issues. Right click in the devices with the red exclamation point then cick on write updates. If that doesn't resolve the issue than right click on the device and then click on restore device. On battery operated devices first put them, only one at a time, into linking mode then try the above. If your problems persist then you either have a failing PLM or something that's creating noise on your powerline. It's also possible that your ISY994 SD card is failing. You can try removing it and then clean its contacts with a soft eraser. Remove power before removing the SD card After you reslove your communication issues take a look at your log to see if the "0000000" cleared up. You should also clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

@paulbates @ausgarretts If you have zwave you can use this: Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House It has a built-in battery and will send a signal when it loses power

Clear your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here https://isy.universal-devices.com/start.jnlp You should see the eisy in IOX Finder Your user name and password might be changed to admin / admin If you have an active portal account then you can access the eisy remotely using UDMobile.

In UDmobile, under the Zwave menu, make sure Zwave Support is enabled and Matter Hardware is disabled. If you're still having an issue then it's best to open a support ticket https://www.universal-devices.com/my-tickets

A couple of things to try, reboot your mobile device and do a power cycle (remove power for 30 seconds on the eisy). You can also try deleting the UDMobile cache on your mobile device

@watson524 Out of curiosity, in your eisy zwave menu, do you see backup and restore options for the Zooz dongle. If so try doing a backup and let me know if it was successful It's not unusual to end up with extra zwave nodes when adding a device. Different zwave controllers sometimes make use of those nodes. Placing those extra noides in a folder is a good idea

On the eisy configuration tab, is Zwave enabled? Rather than using the mobile app, use the Adim Console. Being that you now have a new zwave controller you're going to most likely have to factory reset all your zwave devices, exclude them from the esiy and then include them.

@DWheeler One thing you can try to get your ISY994 running while your're waiting for your new hardware: Remove power from the ISY, remove the SD Card and clean its contacts with a soft eraser, replace it and power up the the ISY Let me know it that helped.

I think it's automatically added to the new eisy if you remove the old ISY from the portal account

The specs on the eisy lite version shows (1) USC-C, (2) USB 3.0, and (1) USB 2.0 ports The only possible downside to using a 3rd party Z-wave dongle is that you may not have a backup option. The Zooz Z-800 wave stick is a good option Zooz 800 Series Z-Wave Long Range USB Stick ZST39 LR - The Smartest House