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Techman

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Everything posted by Techman

  1. Also take a hard look at the device id 56.18.5A. Make sure it's 18 not 1B as the two can be misread, especially with the newer labeling that Smarthome is using.
  2. Did you follow the "replace PLM procedure" in the attached file? Replace ISY PLM.pdf
  3. I'm not familiar with Home Assistant but it's possible that there may be a conflict between your devices, ISY and Home Assistant. Try putting one of your battery operated devices into the linking mode then do a restore device from the ISY as it's possible that your device link records got corrupted. The restore device should fix that.
  4. Another option would be to have the IOLinc send you an email or text message when the pump overflows, you could then remotely shut off the HVAC using the Carrier app on a computer or cell phone.
  5. What you've described should work. The 2466SW is rated at 15 amps. The only concern I have is if you shut off the HVAC power during a heating cycle the furnace fan which usually runs for a few minutes after the gas valve closes to cool down the heat exchanger, will not run and may cause the heat exchanger to overheat. Did you explore the possibility of sending a signal to the thermostat to turn off the HVAC, that would allow the fan to continue to run for a few minutes if the heat is on. Do you know what protocol the HVAC uses to communicate with the thermostat?
  6. The only reason I can think of is if the ISY isn't getting the signal back from the fan. Sometimes a motor or other device can create noise on the powerline and interfere with the Insteon signal. Are you able to turn the fan on and off from the ISY without using the program? Try changing the OFF to ON in you program and then right click on the program and run the THEN clause to see if the fan turns on. I've come across instances where a device will turn on but won't turn off due to the noise the device creates on the powerline. This is especially true if you have a UPS, Computer or other electrical device on the same circuit as the ISY or the device you're trying to operate.
  7. If the IF clause is true then the THEN clause will run If the IF clause is false then the ELSE clause will run I've attached the ISY cookbook which is an excellent guide to using and programing the ISY 35358288_ISYCookbook.pdf
  8. GREEN means that the THEN clause has executed RED means that the ELSE clause has executed If you right click on a program then click on run THEN, the then clause should execute Try manually turning on the fan at the switch, then right click on the THEN clause to see if the fan turns off. Let me know what happens
  9. If the program doesn't turn the Master bath fan on or off then it could be a communication issue between the switch and the ISY. If you turn the fan on and off from the ISY does the fan correctly respond?
  10. Techman replied to mmb's topic in ISY994
    There are two types of persistent sockets in ISY: RSub = Regular Sub = a Client subscribing to ISY (including websockets) PSub = Portal Sub = subscription from the portal Error 6 = the client that subscribed is no longer active. In the TCP vernacular, the socket is in CLOSE_WAIT state. This will eventually go away by itself.
  11. ZSchroff, Your Zwave network is constrained by the 300 series dongle and the older version of the ISY firmware. Being that the 300 series dongle is no longer supported by UDI you should upgrade to the 500 series dongle and the latest ISY firmware. Being that Zwave uses an RF protocol a range extender located as high up as possible will give you the best coverage / range. All non battery powered Zwave devices act as repeaters, however an outlet placed near the floor and enclosed in a wall will not perform as well as a repeater or other Zwave module located higher up and away from obstructions.
  12. 1. The range of the ISY Zwave dongle is somewhat limited so it's best to have a Zwave repeater within 20 feet of the ISY especially if the ISY is located in an enclosed area or next to equipment that could interfere with the Zwave RF signal. The ISY does not support an external antenna. 2. The 500 series Zwave dongle has many advantages over the 300 series board, greater RF range, improved firmware, and faster communication. I'm currently using the 500 series dongle with the latest ISY firmware with numerous Zwave devices and have not had any issues. Aeotec makes an excellent 500 series Zwave repeater which is what I use. Being that almost all non battery powered devices also act as repeaters I would first focus on the signal coming from the ISY, i.e. adding a repeater.
  13. It's sad to see the direction that Smarthome/Smartlabs has taken. I had high hopes that the new owner, Robert Lilleness, would turn things around but that doesn't seem to be the case. I assume that the trade issues with China, the chip shortage and the pandemic have taken a toll on the company. The only other person I've spoken with over there is John Lockyer who is (or was) in charge of their product development. Its been a while since we last spoke. Are you familiar with him?
  14. I spoke with Steve Lee several months ago, He left the company last year and no longer has an association with Smarthome/Smartlabs.
  15. What's the Firmware and UI version showing in your admin console?
  16. Did you update the firmware using manual upgrade from within the admin console Before the upgrade make sure that the UI and your current firmware are the same version. If so and you're still having a problem then delete the update file and download it again. Are you using a PC or a MAC?
  17. Did you Clear your Java cache, including all applications prior to the update? Did you click only on the unziped update file ( don't unzip it)
  18. The 700 series devices should be backward compatible with the 500 series, however some security features may not be available. As far as I know there are no plans for a 700 series board for the ISY. In the future the Polisy, which will probably replace the ISY, will most likely support an external 700 series dongle..
  19. You need a Z-Wave repeater such as the Aeotec Range extender 7: Z-Wave repeater and range extender • Aeotec Range Extender 7 (ZW189) The extender should be placed no further than about 15 feet from the ISY. The range will be increased if you're using the ISY 500 series dongle rather than the 300 series.
  20. If you have Zwave the Aeotec Smart Switch 6 or the Smart Switch 7 (available soon) would be a good replacement for the SynchroLinc
  21. Take a look at this thread: Release 5.3.1 Test Build is now available - Current Release, Betas, and Bug Reports - Universal Devices Forum (universal-devices.com)
  22. You might try this experiment: soak a piece of paper in salt water, then let it dry out. After it's dry place it under the leak sensor. If the paper gets wet due to a leak it should trigger the sensor.
  23. Try removing the power from the ISY for about 30 seconds. When it reboots the other LEDs should show activity. If that's not the case you may have a bad power supply or another issue. If that doesn't help then send UDI a support ticket. support@universal-devices.com
  24. Those devices are not supported in 4.8.0 Version 5.x.x supports them but you'll have to do some manual updating on programs and scenes. Here's the info on the latest ISY firmware version. Be sure to read all the release notes notes before updating. Release 5.3.0 is now available - Current Release, Betas, and Bug Reports - Universal Devices Forum (universal-devices.com)

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