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Posts
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Community Answers
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Javi's post in Initial Geofence setup questions was marked as the answer
Ok, thanks. I cannot replicate this on my side.
Please remove, then try again.
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Javi's post in PGX Module updates available notification was marked as the answer
I've added an issue to our list to add a single section to view available updates. Not sure about time frame.
https://github.com/UniversalDevicesInc/UD-Mobile-iOS/issues/93
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Javi's post in UD Mobil Favorites --> Favorite items move around was marked as the answer
Please send me a PM with the app's backup and I'll take a look. Alternatively open a ticket and include a zipped copy of the app's backup.
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Javi's post in Geofence Enter/Exit Command to run a program was marked as the answer
The "Enabled" Command for a program Enables (True) or Disables (False) the program. This will not run the program.
Depending on how the program is setup, you likely want Run IF, Run Then, or Run Else command which will run the program.
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Javi's post in Favorites and setting Icons was marked as the answer
Yes, place Favorites Screen in edit mode (pencil icon at top of page), click the Favorite Tile, Select Edit then change the Favorite Type to Toggle Widget. Save Favorite then disable edit mode (pencil icon at top).
Update 01/14/25: Favorites Edit mode is now accessed from the Favorite tile's menu. If the menu is not visible on the tile place favorites in Edit Mode.
For more advanced configuration the Command Type will work. See: https://wiki.universal-devices.com/index.php?title=UD_Mobile#Favorite_Custom_Toggle
Place Favorites Screen in Edit mode, Click the Favorite Tile, Select "Configure Advanced Status Color/Value/Icon Configuration". Press the Add button at the top to add a new condition.
Update 01/14/25: "Configure Advanced Status Color/Value/Icon Configuration" is now accessed from the Favorite tile's menu. If the menu is not visible on the tile place favorites in Edit Mode.
See: https://wiki.universal-devices.com/index.php?title=UD_Mobile#Individual_Status_Mappings
Same as Question 2. However, currently Individual Status Mappings do not have the option for URL Icon, so only included icons are available. This is on our list, but not sure of time frame.
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Javi's post in UD Mobile Local Connection Error was marked as the answer
The error signals that the current SSID as reported by iOS does not match an SSID entered into System Network Relations.
Do you have multiple SSIDs? If you do please add both SSIDs to the System Network Relations.
I've added the current network to the this error message in the next release.
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Javi's post in Connection issue - UD Mobile and Mobilinc was marked as the answer
Please see the following post for updates and instructions for Local Network Connections.
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Javi's post in very bad result with UD mobile was marked as the answer
Hi we are aware of the issue. Please see the following post for updates and instructions for Local Network Connections.
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Javi's post in UD Mobile Group passed to Admin Console? was marked as the answer
The program looks correct. The Customization with variables will only populate the variables if they exist. If manually running THEN, most of the variables will not exist as there was no event that triggered the program. With regards to the message not being the text entered into the Customization, it is very likely the Customization and/or Program was not saved before running THEN.
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Javi's post in UD Mobil does not work in my Wifi Network was marked as the answer
Likely due to Local IP Address Changed.
If you Added a WiFi network in Settings Tab > Systems > Your System > Local Connection Settings (expanded) > System Network Relations. Then the app is on this network it will attempt a direct local connection.
So either the IP entered into the app must be reserved on your router or remove the WiFi Network from Local Connection Settings.
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Javi's post in Scene On Levels was marked as the answer
UD Mobile currently creates basic scenes. Editing of Scene Links, for things like ramp rate and on level, must be done from the Admin Console. This is still on our list for UD Mobile.
There are limited Scene edits in UD Mobile by either Home Tab edit mode or Node's Dashboard settings. From Home Tab enter edit mode by clicking edit button (pencil icon) then click the scene then click Edit Scene. From the Node's Dashboard (screen with all status and commands) click settings (gear icon) then click Edit Scene.
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Javi's post in No Video When Cameras Are Added as Favorites was marked as the answer
Is the favorite type "Default"?
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Javi's post in Widget / button alignment issue was marked as the answer
Favorites is rebuilt in version 1.1.32 of UD Mobile to prepare for other enhancements. This should correct this issue.
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Javi's post in ip whitelist for ud mobile? was marked as the answer
Any sub domain at isy.io so *.isy.io
It is very likley there is another issue, please got to Settings > Systems > Your system. Press Test Remote Connection, then post a screenshot of the error message. Be sure there is no personal info shown in the screen shot.
If you get an error saying your are on a local connection, then expand local connection settings then press the Test Local Connection button, then post a screenshot of any errors.
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Javi's post in REST API and eISY - does API work the same in eISY as ISY? was marked as the answer
The only difference for State variable request/set is the local port has changed from 80 to 8080.
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Javi's post in Trying to pass variable between 2 ISY's using the Portal was marked as the answer
@GDavis01,
This will work with Portal. The GET URL is the URL to ISY from Portal with the appended path, i.e. https://my.isy.io/someVeryLongKey/rest/theRestOfThePathHere
You will need to use basic auth in the Header with your Portal Credentials in Network Resources.
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Javi's post in View eISY Log File was marked as the answer
Currently the log/error-log are not available from UD Mobile. Both are available from ISY Portal without using Admin Console. my.isy.io > Select Tool (next to system UUID) > Logs
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Javi's post in Single click of a program in favorites? was marked as the answer
By default UD Mobile does not request program status at startup. Change this behavior in Settings Tab > Systems > Your System > Program and Variable Settings.
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Javi's post in UD mobile crashing - iOS was marked as the answer
Hi All,
I believe we located an issue in UD Mobile. Version 1.1.25 was released to the App Store and should be live within the next 24 hours.
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Javi's post in Sensibo Node UD Mobile Display was marked as the answer
Have you tried rebooting the system?
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Javi's post in Folder function from text only icon was marked as the answer
It appears like you are looking for tabs. I've added to our list although not sure on timeframe.
https://github.com/UniversalDevicesInc/UD-Mobile-iOS/issues/90
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Javi's post in Moving Favorites from Polisy to new Eisy in UD Mobile was marked as the answer
Most favorites can be migrated assuming the node addresses are the same. Go to the existing system's settings from UD Mobile >Settings Tab>Systems> Your System, scroll to the bottom and click clear UUID.
If you have local connection settings, set the Local IP Address for the new system. If the app did not force you to select the system from Portal correct the remote url. In Remote Connection Settings click the search icon next to the remote url and select the new system. If using a different portal account delete the portal account from remote from remote connection settings and login to the new account.
https://wiki.universal-devices.com/index.php?title=UD_Mobile#Migration
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Javi's post in Notification Badge broken in 1.1.19 was marked as the answer
Thanks for the report. Fixed in 1.1.20
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Javi's post in Initial value of state variable on UD Mobile startup was marked as the answer
Settings Tab> Systems> System > Program and Variable Settings