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Posts
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Community Answers
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Javi's post in Using network responses in a EISY program? was marked as the answer
Node Server is still the answer. We are working on better documentation and have a few examples which can be installed then modified to fit your needs. See https://docs.isy.io/
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Javi's post in Update UD Mobile when migrating to eisy was marked as the answer
https://wiki.universal-devices.com/index.php?title=UD_Mobile#Migration
if you want to preserve favorites then follow instructions above. This basically clears the UUID so the new system replaces the old system and changes access URLs to the new system's local/portal URLs.
If you don't want to preserve favorites then add the new system, then delete the old system after migration.
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Javi's post in Add Harmony Remote icons was marked as the answer
Hi @Envirogreen,
Added ability to set url for icon in upcoming release.
For example netflix icon at https://images.ctfassets.net/4cd45et68cgf/Rx83JoRDMkYNlMC9MKzcB/2b14d5a59fc3937afd3f03191e19502d/Netflix-Symbol.png
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Javi's post in UD Mobile Scene Status - Turning On/Off Scenes with Device Members in other Scenes was marked as the answer
Yes. Scenes don't have a status so it is an Estimated status. You can disable if it doesn't work for you.
https://wiki.universal-devices.com/index.php?title=UD_Mobile#Scene_Estimated_Status
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Javi's post in Certificate Question - Access issue after upgrading to PG3X from PG3 was marked as the answer
Try the local http option, not https. http://<address>:3000
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Javi's post in Possible to add an icon? was marked as the answer
added door_open (filled) for next production release.
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Javi's post in Can't access Eisy thru UD Mobile was marked as the answer
If you don't have any favorites setup on UD Mobile with eisy, then delete the system, trash icon at the top right. The add the system again by following prompts. After login, or portal account selection, you will be prompted to select system. If the system exists on portal select the system when prompted, if not select Add New System and follow prompts to add system to portal.
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Javi's post in Error proxy: HTTP error 817 was marked as the answer
What hardware is this?
A System reboot should fix the issue. The cause is usually a client which fails to unsubscribe.
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Javi's post in UD Mobile bug adding Insteon network from Admin dashboard was marked as the answer
Thanks, should be fixed in iOS 1.1.5 and Android 1.1.10
Fixed wrapped button text center. Fixed typos. Moved Reboot to Reboot View for screen-on, and system reboot requirements.
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Javi's post in Migration from ISY, no devices only programs was marked as the answer
Are you using Safari? Safari may be unzipping the file but it is possible other browsers have a similar feature. A Google search will show you how to disable this feature.
Hovering over the link below shows it is a zipped file
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Javi's post in Changes to Ecobee settings in ISY interface not "sticking" was marked as the answer
Are you pressing the button after changing the drop-down?
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Javi's post in UD Mobile iOS V1.0.29 Crashes was marked as the answer
@mbking,
Do you happen to have an app backup file? This looks like something in Favorites are causing the crash. It will be much easier to locate if I have the setup.
Edit: Replicated issue and removed from test flight. I think you can downgrade the version, but only attempt if you have a backup file...I have not attempted this before so am unsure if it is destructive.
Edit 2: Should be fixed in version 1.0.30
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Javi's post in Enabling Z-wave module using UD mobile was marked as the answer
Fixed in Android 1.1.4 and iOS 1.0.29
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Javi's post in could not match node type. 500 - Error opening folder bug? was marked as the answer
HI @LFMc,
Thanks for the report. Fixed click listener for Favorite Folders with Variable display node in version 1.0.36.
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Javi's post in UD Mobile Create Program for Variable was marked as the answer
Still on the to-do list.
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Javi's post in Can’t Create Schedule/Program was marked as the answer
Hi @HABit,
Thanks for the report. Fixed negative entry in timer dialog for iOS in version 1.0.26
You can work around this bug by first deleting the "-" symbol before entry.
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Javi's post in UD Mobil on Android beta? was marked as the answer
Hi @TJF1960,
Version 1.0.30 is awaiting approval from Google, this can be anywhere from a few hours to a couple of weeks. Instructions to join beta can be found here https://forum.universal-devices.com/topic/35626-ud-mobile-android/
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Javi's post in Request: Additional weather icons was marked as the answer
Hi @DennisC,
Yes, I can add any icons available from Google Fonts without royalties. If you find any that suit your needs give me the URL or name and I will add them.
https://fonts.google.com/icons?icon.style=Rounded&icon.set=Material+Icons
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Javi's post in Trying to migrate from ISY to EISY was marked as the answer
Hi @ctviggen1,
The error you are getting because the system has not been approved for remote connections. Go to the Admin Console > Configuration > Portals to approve remote access. This is a security to ensure nobody other than you can access your system.
With regards to the QR Code, you can generate one online using the instructions linked below. However it is not necessary, simply select Polisy as the system type and the app will not prompt for QR Code. Using this method you will need to manually select, or enter, the system as the App's System Finder has no way of knowing if a system found is the intended system. The QR Code gives the app the UUID so it compare found systems to the scanned UUID.
https://wiki.universal-devices.com/index.php?title=UD_Mobile#Damaged_QR_Code
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Javi's post in Favorite screens for separate IoX's was marked as the answer
There is no way to switch between system in UD Mobile, all systems work simultaneously.
To achieve something similar create a favorite of type Folder for each system, then place all favorites into the correct folder. If the favorites are already created then just move into the new folder.
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Javi's post in IoX 5.5.7 Not Available for Update from 5.5.6 in UD Mobile(iOS) was marked as the answer
This is by design. The force update will upgrade to the latest version even when not showing as available. Think of this as staged rollout, with those following the forum having the ability to jump to the top of the list with a forced upgrade.
Note: this is the same as upgrade from AC.
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Javi's post in reboots required was marked as the answer
This is not normal behavior, the system should reconnect automatically.
There have been a couple of users who had a program which triggered the same program-THEN in the THEN action which is an infinite loop without waiting. The constant program status change caused a buffer/stack overflow. So please check your running programs.
If a program is not the issue please open a ticket.
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Javi's post in Help - Error: Could not update hub was marked as the answer
Hi @Silent Circle,
Welcome to the UD forum.
The system requires a name. This should be populated automatically if you select the system from the popup dialog. My guess is this may be empty in Portal. Correct this issue by dismissing the error then adding a name at the top of the screen, then press save at the top right.
This may reoccur, to find the root cause please send me a Private Message with the response from a browser request to https://my.isy.io/api/isys , this will prompt for your Portal username and password. If you would prefer to open a ticket instead of Private forum Message please select UD Mobile as the category and write that Javi ask you to open a ticket.
Edit: Fixed System Name for empty string in Android version 1.0.20 and iOS 1.0.18.
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Javi's post in UD Mobile keeps crashing was marked as the answer
Thanks. Do you use ISY Portal and are you open to a remote diagnostic? If you are please open a ticket under the UD Mobile category and include your UUID. You can also send me a Private message and include your UUID.
If you are able to create an app backup (Settings-Tab > Backup) please also attach this file in a Private Message. The backup file will not attach in our ticket system, so we will have you email after ticket is established.
EDIT:
This issue as caused by Stack Overflow where a program called runThen on itself in THEN action. This caused the program to run hundreds of times a second which eventually overflowed available memory.