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Javi

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  1. Javi's post in Portal issue? Starting Subscription was marked as the answer   
    All please try now
  2. Javi's post in Request: customized true and false was marked as the answer   
    Formatted Value, icon, color, suffix, prefix can be adjusted using Customizations.
    See: https://wiki.universal-devices.com/index.php?title=UD_Mobile#Customizations
    Specifically: https://wiki.universal-devices.com/index.php?title=UD_Mobile#Formatted_Value
  3. Javi's post in Is there way to make icon on/off only? was marked as the answer   
    Added Toggle Widget to iOS 1.0.7 and Android 1.0.11.   Behavior is the same as the default except Node Dashboard is now triggered from menu (3 dot) icons and no divider between top and bottom of tile.
  4. Javi's post in How do I access the Admin Console via ISY portal? was marked as the answer   
    https://wiki.universal-devices.com/index.php?title=ISY_Portal_Admin_Console
  5. Javi's post in Can we manage both Polisy and EISY on UD Mobile was marked as the answer   
    Yes. UD Mobile can connect to multiple systems simultaneously without the need to switch between profiles.
    Many users manage 2 or more systems.  If a system is disconnected it can be disabled in system settings to prevent errors being shown.
  6. Javi's post in Unable to log into portal. was marked as the answer   
    We have had few reports on Android of there being a space after the username or password.  It may be caused by auto fill. The next version of the app will trim whitespace from the username field.
  7. Javi's post in iTach Connector setting was marked as the answer   
    The Node server replaces the connector value. Same with repeat value.
    Why: The control tower database has "1" in for all codes.  So this allows the user to copy the entire codeset and not have to manually change the connector value.
  8. Javi's post in UD Mobile for Android variable page change was marked as the answer   
    https://wiki.universal-devices.com/index.php?title=UD_Mobile#Program_And_Variable_Settings
    Enable in Settings-Tab > Systems > Your System > Program and Variable Settings.
  9. Javi's post in UD Mobile Website Link was marked as the answer   
    Thanks added missing www
  10. Javi's post in Fire or smoke detector icons? was marked as the answer   
    There is a fire icon in "Weather Icons", other alarm icons in security icons.
    We can add any icons from https://fonts.google.com/icons?icon.style=Rounded  (used filled, rounded) by request. Add requests as issues on github with URL of icon from fonts.google.  
    Issues:
    https://github.com/UniversalDevicesInc/UD-Mobile-iOS/issues
  11. Javi's post in accidentally revoked a license was marked as the answer   
    Delete the ISY in Portal, then add again.  You will have to accept from the Admin Console.
  12. Javi's post in iLearn was marked as the answer   
    https://globalcache.zendesk.com/hc/en-us/articles/360026433572-iLearn-Supported-Learners
    https://globalcache.zendesk.com/hc/en-us/articles/360034920131-iLearn-Learning-Basics
    For the iTach its next to the power input at the bottom, for iTach flex on the top.  It has been sometime since I have used iLearn, but I don't remember it having need for module or connector, I think you might be using the program/setting for thier larger equipment which accepts IR receivers as a module.
  13. Javi's post in Backup/Restore on Android & iOS was marked as the answer   
    Hi @PGHBubba,
    Currently Android and iOS backups are not compatible with each other.  We do plan to correct this in the future.
  14. Javi's post in Open/closed instead of on/off doors was marked as the answer   
    Hi @Blackbird,
    Yes it's possible using customization.
    See: 
     
  15. Javi's post in UD Mobile (iOS) Portal Not Set was marked as the answer   
    It appears the app lost the portal link for your system.
    Try Settings-Tab > Systems > your system.  Under Remote Connection Settings > Portal Account click the "Add" button.
  16. Javi's post in Error could not renew credentials was marked as the answer   
    Try Settings-Tab > Portal Accounts > Your Account.  It should prompt for login.   Will look into automatic prompt for login.
  17. Javi's post in Cannot update to latest iOS version was marked as the answer   
    Thanks @Geddy.   The link is all that is needed. Update current release topic to include links to both platforms.
     
     
  18. Javi's post in ISY994 Administrative Console suddenly won't launch was marked as the answer   
    Hi @Stinger
    Please first try rebooting or power cycling ISY.  Then follow instructions, linked below, to clear java cache and download a new version of ISY launcher.
    https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop
    If that does not work please let us know the error message.
  19. Javi's post in Program Runs and Should Not was marked as the answer   
    Based on your description it appears there is something triggering runThen on the program.  The variable did not change (based on timestamp)  and the program is true (last evaluation). Programs will evaluate to true if manually runThen and false for manually runElse until something causes a new evaluation.  So, if the variable is 0 and the program is true something triggered runThen.  This assumes the init value for the variable is also zero.
    Historically program IDs were limited in ISY994, so they are reused after deleted.  If I had to guess I would say there is something triggering runThen on the current program or an old program with the same ID (Alexa, IFTTT, Google ??).  Does the behavior continue if you remove the IF condition from this program?  
  20. Javi's post in PG3 Links - iTach IR was marked as the answer   
    Hi @jwagner010,
    Thanks for the report.  I'm not sure how this happened, but the production store was pointing to the open sprinkler repo.   If this is was a new install please uninstall then reinstall so the correct parameters are populated.  Updated to version 2022.08.01
  21. Javi's post in Variable on Favorites not initialized on entry was marked as the answer   
    Hi Alan, 
    Yes, go to Settings-Tab > System > Your System > Program and Variable Setting. Save after setting is changed, synchronization is not required.
     
  22. Javi's post in Folders not showing was marked as the answer   
    Try clicking the chevron icon to the left of the folder to expand.
  23. Javi's post in Polisy says "connected" but... was marked as the answer   
    Connected Status in the picture is the connection status between the Node Server and Polyglot. States are connected, disconnected, and unmanaged. The status may show connected for a Node Server as long as the connection between Polyglot and the Node Server is not terminated. The Node Server may be able to communicate with Polyglot and show connected even when the Node Server is not "working".  An example would be a Node Server is started and communicating with Polyglot but still needs credentials for the service it supports.
  24. Javi's post in KeypadLinc setup for controlling FanLinc issues was marked as the answer   
    Hi @Gunn,
    You are correct that the instructions should be updated, these instructions are for firmware versions less than 5.X. Although the issues your having may be related to your other post were old Insteon links remain from manual or Insteon Hub Scenes.
    For 5.X firmware only one Scene needs to be created and links should be adjusted. See the highlighted scene member from the folder structure for link adjustments
     
    The Scene Links (all buttons off, except High button. Fan High), This setup will allow UD Mobile to control the fan scene with toggle (high/off) and keep buttons synchronized. Note that Scene Member calculation for UD Mobile should be disabled for all keypad buttons:

     
    High Links (all buttons off, except High button. Fan High):

    Med Links (all buttons off, except Med button. Fan Med):

    Low Links (all buttons off, except Low button. Fan Low):

     
    Edit: I've updated our wiki with 5.x instructions
    https://wiki.universal-devices.com/index.php?title=ISY994i:INSTEON_Device:FanLinc-KPL_FanLinc_KeypadLinc_Configuration
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