madcodger

All good on my end as well. Combination of trying to do something after or during portal maintenance and then simply forgetting how to add devices to Alexa (it had been a long time). All's well now.

OK, so ISYs now once again reachable via portal after rebooting each (pays to have them on a wifi switch, I've found). But no go on Alexa. Will mess with it over next day or two. Far from essential. Still on gen power after snowstorm (not likely related to Alexa problem), 60 mph gusts and 1.6" rain forecast for today (not helpful in getting power restored), buried a utility knife into my hand yesterday during the garage cleanup (FWIW, Walgreens carries tetanus toxoid and pharmacists can administer them if you ever need to know that), and have to finish a client project I wanted to do on Friday, when I was instead out clearing snow and fallen trees. A busier start to the week than I had planned, but it does help to put the lack of Alexa into perspective!

My sensors always needed to be activated (just opened or closed, etc.) to show up again. Querying via program doesn't work for battery devices, IME. Also, small UPS for ISY has been a great investment for me. Includes surge suppression, as well.

Seems like some of us can, some can't. On this COVID-containment Easter (with much snow on the ground here in Maine) we're spending it cleaning up the garage. So, will check later. Not a big deal at the moment, and sure UDI will have it back to normal by sometime tomorrow. Thanks for the feedback, all.

Have you tried actually reaching your ISY(s)? I can log into the portal, but not my ISYs using it. See edits to the post to which you replied.

Actually, I think the portal is having some connection issues. I can log into into, but not the ISYs via it. Neither of my ISYs, in either building (on separate electric meters) can be reached from the portal. Both are on the same network I'm using for this laptop as I write this, and I can log into one via the admin console over LAN, so the network (LAN and WAN) is up. Will try again later in the day, but that might explain all of this.

'Bout four times, from three different devices

@bmercier Sorry, but these instructions just aren't working. Am on an iPad, and even when I start from a browser it just takes me back to the Alexa app. There is no setting for "Home A" and I have three locations set up (Home, Work, and a third property we have). Home is set to the place where I have two ISYs. Have tried with one ISY stipulated in portal, and with all ISYs allowed. Same email address used for both Alexa and ISY portal. Just never discovers devices. Have tried to discover "hub" alone, too. No joy. Keep in mind that I used Alexa with ISY extensively in the past in an ISY-Insteon system, so have done this in the past. We sold that property, and all from that ISY and location have been removed from portal, Alexa, etc. Portal works fine for both ISYs (use it to connect via Mobilinc, and for admin console sometimes). Just no-go for Alexa. Any help appreciated. Thanks!

Definitely a problem here. I deleted all my devices and disabled the skill, to start over. After re-adding the skill and entering portal credentials (which seemed to "take" just fine), NO devices were found, for either of my two ISYs. I am all z-wave (no Insteon) but I wouldn't think that should matter.

Just a thought, not specific to Alexa but re: use of a gmail address in general: Google requires two-factor authentication as I recall, but you can turn this off (make it "less secure") for an email address. If you haven't done this, access via a gmail account may not work. Also, try ports 465 or 587 if you have an option to change them. I also have two ISYs in a property that haven't been linked to Alexa (I think Alexa still linked to another property) so I need to mess around with my installs as well. Will check into it and report back this weekend as our systems/situations are somewhat similar. Only confounding factor is that we're without power and running on gen after an April storm here in Maine, and will likely be out for several days. Gen power seems very clean, though, so wanted to experiment with that effect, as well. Using zwave so might not be bad at all. #automationexperimentweekend!

Thanks, Dennis. Do you receive more than about 100 messages per month via vzwpix? My issues started when I added a second ISY so I'm wondering if perhaps it's a monthly limit on that service.

We use Verizon (grudgingly, but they have good coverage in Maine) for our mobile provider. For notifications from the ISYs, I had switched from having emails sent to vtext, over to vzwpix, because the latter gave me a longer message field (more characters per message). But I stopped getting texts from the ISY on about March 23. I switched back to vtext last night on one of my ISYs, and texts resumed from it. I'm wondering if others have had similar issues with vzwpix, or whether there might just be a monthly message limit for it (was not aware of one). I get about 4-8 messages each day between both ISYs, mostly status updates of sensors as we're often away from this remote property. If anyone else is seeing something similar, would appreciate knowing. Thanks.

Thanks - No hurry on my end but if you get something figured out I'd be happy to help test. Will have more time over the weekend as work has been busier than expected this past week.

I'm going to file a support ticket to see if Michel and the good folks at UDI might be able to think of a long-term solution that won't require much in the way of UDI resources. I have a couple of ideas, but think it most helpful for them to be able to ponder the situation at their own pace.

I have two buildings that use these. Without them, Zwave is basically unusable. With them it "just works". Be sure to heal the network a couple of times after installing them. Also, things seem to approve after a couple of days. I'm not a fan of Aeotec products in general, but these little repeaters are awesome.

Here's my bottom line question if you don't want the back story and just have an idea to contribute: Is there a way to either display a variable as if it were a device (i.e., as if it were a virtual device) or to move the individual variable out to a device folder, so that it appears along with devices in apps such as Mobilinc, and doesn't require a person to look for the variable in a long variables list? No need to read further if you just know the answer or don't care about the context. Or, for those who want the back story, here's my problem... Looking for ideas from the collective brain trust, please. First, I use only z-wave these days, after a couple of Insteon homes. No particular reason other than getting a bit tired of Smarthome and wanting some choice in suppliers, but that's where I'm at. I like to monitor the temperature of several points around a property we're not at all the time, by looking at those temps on my phone or iPad from time to time. Those locations are monitored via programs (for those of you who insist visual monitoring is silly), but it's a curiosity thing (OK, maybe obsession). Anyway, I like to know the temperature in, say, a pump room so I've put temperature sensors in these locations. I've found the HomeSeer brand FS-100 is a great temperature sensor, primarily because it can run on micro usb power, so no worry about dead batteries. But it has an odd behavior with the ISY-994: It reports only in Celsius. All other temp sensors report in Fahrenheit, and when I connect these to a HomeSeer system they report in Fahrenheit, but on the ISY, they insist on reporting in Celsius and parameter adjustments have not corrected it. So, I created some variables and wrote programs to convert those values to Fahrenheit, and when I look at the variables, the values are correct. I don't "need" to do this conversion, of course, but it helps my brain to process things more easily as I scan down a list of temperatures without mentally converting to Celsius for some of them. So, I have the conversions done as variables, BUT... I don't know of a way to move a variable out to, say, a folder where I would see it on my phone as a device. In other words, click on my folder "Temp Sensors", and scan down the list to make sure all is right on the property, from a temperature point of view. I can, of course, click on Programs>Variables>Integer and do this, but then I have to find each of these devices among a long list of other types of variables, and I'm trying to avoid this. So, bottom line: Is there a way to either display a variable as if it were a device (i.e., as a virtual device) or to move the individual variable out to a device folder, in programs such as Mobilinc? Thanks in advance for any ideas or help.

@RRoyceusAnother suggestion is to start a new thread, in which you note your specific z-wave issues (with a somewhat descriptive title). I think many people stop following these "release version" threads once their system is stable on that release, and thst likely applies here. As noted above, it does help to describe the problem (actual symptoms) you're having. Without looking at me system (typing this from an iPad, so can't use admin console), I'd guess your z-wave firmware is fine. The ISY does not have the best z-wave radio/antenna configuration, though, so I've found that it needs some help in the form of repeaters, setting some things up right at the device, performing network heals, etc. It will "get there" and remain stable, but it can take a day or two to get there.

@Teken See notes above. I finally got Mobilinc to work with two ISYs, via the ISY portal! The trick seemed to be resetting passwords in the ISY portal. No idea why that would have an effect, but after I did, all was well. So, for me, I'm sticking with Orchestrated Mobilinc and the ISY portal. Re: your firewall settings noted above, if you can access your ISYs via the ISY portal (i.e., via browser login) I think Mobilinc would work. But if not, then I'd say it's a no-go.

@Teken et al, EDIT: I finally got Mobilinc to work with two ISYs, using the ISY portal. All other comments in this post are still valid. So, Teken wanted to know about my experience with Mobilinc Connect, Mobilinc X, etc. (earlier post in this thread). Basically, they don't work at all with polyglot, as far as I can tell. You need to separately subscribe to the network module if you use Connect, to keep your polyglot working. Mobilinc Connect does allow me to connect two ISYs to either Mobilinc X or to Orchestrated Mobilinc, In my case, though, I use Z-wave and Mobilinc X isn't nearly ready to support Z-wave in terms of sensors (not even door/window, temperature, or leak sensors). So, that product, although it looks great, is a non-starter for me. So, bottom line is that if I were still using Insteon (as I did in previous two properties) I think Mobilinc X and Mobilinc Connect might be good solutions to try, if you were willing to also subscribe to the network module. But for Z-wave, they just haven't worked well for me, and the loss of the included network module make conversion unlikely in my case. Mobilinc Connect solved my two-ISY connection problem, but it appears primarily designed for Mobilinc X, and you lose the included network module when you switch to it. So, I still need a solution for remotely connecting two ISYs to Orchestrated Mobilinc, unless I subscribe to Mobilinc X and separately, the network module. It seems that there should be a decent way to just use the ISY portal to connect a Mobilinc product to two different ISYs, so that's what I'm trying to figure out at this point. It has been a rather frustrating experience.

Any suggestion on the best Z-wave dry contact device for this, instead of an IOLinc? I want to use this to monitor a generator's running/not running status, but an Insteon-free and use only Z-wave at this property. Thanks!

Thanks, @larryllix. There are days I wonder about myself, as I can't believe I missed that. Login info now changed, though, so I feel much more secure. Appreciate your help.

I might be missing something really obvious, but can't find a simple way to change the login info and password for polyglot v2 on a RPi, so that I'm not stuck with "admin". I found some instructions to edit a .env file, but being fairly ignorant of RPi and Linux, I don't really know how to do this, and think it might make sense for there to be an easier way to do something that basic. Am I missing something obvious? And if not, does anyone have basic instructions for changing this, for a complete noob? Thanks in advance for any help.

EDIT - See my post a few items down. I finally got this to work. Despite many attempts, I have not been able to get my SECOND ISY to connect via the UDI portal using Orchestrated Mobilinc. I'm using the same login info as the first one except that I've changed the secure port on the second device. And, I have tried a different user set up for the second device, with that device noted as primary for that user. Nothing seems to work. I can log in fine via a direct (local) connection, but nada via the portal for the second device. U less someone can chime in with a suggestion, I think I'm going to have to try Mobilinc Connect.

Hi Teken. Well, I have not yet done so and need to do some experimenting this weekend, to make a decision. But basically, I need to run at least two ISYs and want to have easy, quick access to them via my phone. I'm still not sure that I can't achieve that with just Orchestrated Mobilinc and the ISY portal, but that's what I hope to discover this weekend. That said, Wes tells me that I can definitely do this with Mobilinc Connect and Mobilinc X. So, I first need to set up the second ISY and migrate some Z-wave devices from Homeseer over to it. Then, I need to try out remote access for the second ISY using the UDI portal. If that works, I'll stick with it. But if not, then I plan to move to Mobilinc. After all that, btw, I plan to dive into the polyglot world. I have two RPis ready to go. Should be a busy weekend!