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Now I can add the plugin PING, and while there is configuration help, there is no field to enter a IP Address The only editable fields are the PING duration timers Again help ... (

Thanks to DennisC for the help ... For anyone who is new ISY or eisy and reading this thread, in the main Wiki, there is a DOC named ISY Portal Installation Instructions ... You will need to register the MAC address of your UD device, then approve it on the Admin Console

I found and removed ISYLink from plugins / configure ... Rebooted, connected Polyglot 3x, still get errors trying to install PING Looked at the Log, can someone translate please 2024-12-19 09:04:25.307 [pg3] info: ------------------------------------------------------------ 2024-12-19 09:04:25.309 [pg3] info: Starting PG3x version 3.2.27 2024-12-19 09:04:25.309 [pg3] info: Using Workdir /var/polyglot/pg3/ 2024-12-19 09:04:25.313 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 2024-12-19 09:04:25.335 [pg3] info: Encryption key found ID: XXX long key XXX. Database version 1 2024-12-19 09:04:25.339 [pg3] info: Query IoX for platform UUID. 2024-12-19 09:04:40.991 [pg3] info: ------------------------------------------------------------ 2024-12-19 09:04:40.992 [pg3] info: Starting PG3x version 3.2.27 2024-12-19 09:04:40.993 [pg3] info: Using Workdir /var/polyglot/pg3/ 2024-12-19 09:04:40.996 [pg3] info: Starting sqlite database at /var/polyglot/pg3/pg3.db 2024-12-19 09:04:41.001 [pg3] info: Encryption key found ID: XXX long key XXX. Database version 1 2024-12-19 09:04:41.005 [pg3] info: Query IoX for platform UUID. 2024-12-19 09:04:41.028 [pg3] info: Found IoX with UUID XXX MAC ADDR XXX 2024-12-19 09:04:41.033 [pg3] info: Loaded globalsettings successfully. Database version 1 2024-12-19 09:04:41.035 [pg3] info: isys currently in table: [{"id":"XXX long key XXX","uuid":"XXX MAC ADDR XXX","name":"IoX","ip":"127.0.0.1","port":8080,"username":"#####","password":"#####","enabled":1,"discovered":1,"version":"5.8.4","secure":0,"timeAdded":1734381793822,"timeModified":1734616900181,"dbVersion":1}] 2024-12-19 09:04:41.036 [pg3] info: isy table: Loaded (1) successfully 2024-12-19 09:04:41.036 [pg3] info: IoX: XXX MAC ADDR XXX 5.8.4 127.0.0.1 XXX long key XXX 2024-12-19 09:04:41.038 [pg3] info: nodeserver table: Loaded 1 nodeserver(s) successfully 2024-12-19 09:04:41.040 [pg3] info: store is up-to-date 2024-12-19 09:04:41.054 [pg3] info: Forcing custom certificates to off 2024-12-19 09:04:41.057 [pg3] info: Updated configuration with overrides 2024-12-19 09:04:41.058 [pg3] info: Setting PG3 log level to error 2024-12-19 09:04:41.149 [pg3] error: Failed to get node server store https://pg3store.isy.io/v2/list :: Error: getaddrinfo ENOTFOUND pg3store.isy.io 2024-12-19 09:04:41.150 [pg3] error: (catch) Failed to get node server store https://pg3store.isy.io/v2/list :: TypeError: Cannot read properties of undefined (reading 'data') 2024-12-19 09:04:41.150 [pg3] error: Failed to get any data from Production store... 2024-12-19 09:04:41.155 [pg3] error: Failed to get node server store https://pg3betastore.isy.io/v1/list :: Error: getaddrinfo ENOTFOUND pg3betastore.isy.io 2024-12-19 09:04:41.155 [pg3] error: (catch) Failed to get node server store https://pg3betastore.isy.io/v1/list :: TypeError: Cannot read properties of undefined (reading 'data') 2024-12-19 09:04:41.156 [pg3] error: Failed to get any data from Beta store... 2024-12-19 09:06:52.627 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:07:01.373 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:10:11.051 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:10:30.346 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:03.660 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:09.856 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:43.195 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:11:45.742 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:17.023 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:23.423 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:28.896 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:12:32.753 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:26:22.897 [pg3] error: Failed to get license 2024-12-19 09:26:22.897 [pg3] error: AxiosError: Request failed with status code 404 2024-12-19 09:26:22.897 [pg3] error: getNewLicense: TypeError: Cannot read properties of undefined (reading 'statusText') 2024-12-19 09:26:23.243 [pg3] error: transactionReport: uuid XXX MAC ADDR XXX not found in portal account 2024-12-19 09:26:29.641 [pg3] error: Failed to get license

I have read through Polisy:User Guide, but not grasping the big picture of how this works I am able to login to Polyglot 3x, first thing I see is this page, I searched through DOC's and the forum, can't find anything to explain what isylink is ?? I then tried to install something simple like PING, but get a big red error any help getting started would be appreciated

Thanks Geddy, I agree, I've been keeping txt files for decades of configs. Cant count the number of times people came to me begging for a copy to restore switches or appliances ... but I did earn lots of beers Migration complete, UD support provided a slightly modified set of steps as I was migrating from 994 with serial PLM direct to eisy with USB PLM. The doc was about 8 single lines of steps, far easier to follow than the public guide

Thanks for both comments With my many decades of engineering and operations, my world was all about DOCs and following standard equipment deployments. Having designed IP networks, we look at all the connected devices we live with daily. Hardware manufactures now include both wired and WiFi to offer more flexibility and redundancy. That's my rant Geddy, your right, I need to bring this back to user helps user, I got caught in the frustration of poor docs. After studying the guide tonight https://wiki.universal-devices.com/UD_Mobile#eisy_WiFi_Configuration for hours, I gave up and picked up my mobile. Starting with a freshly reset eisy, powered up with no LAN and logged in to watch the messages on the console On my mobile, I just opened the 3 dots top right, selected WiFi config for eisy, followed the prompts (not adding new node) It took a while, and after a few refreshes, the system messages started rolling on the console, it rebooted and I could ping the internet from the eisy The method UD is using is magical, looks like virtual NAT as ifconfig does NOT match the new local IP or the MAC found in DHCP server ... but its working Now, here's the test ... reconnect the LAN cable, does it reconverge, NOPE, but you will see the eisy teardown the 2 interfaces associated with WiFi "wifibox0" and "tap0" If you reboot (sudo reboot), with the LAN connected, it works ... if you reboot with the LAN disconnected, WiFi works, BUT be aware, each time it restarts, it acquires a new / different IP from the previous in WiFi mode (this is wrong) My Linux is ok, I know enterprise linux distro and all the commands, but the openBSD is different, I'll get my son to poke at this beast I ran a hardware query on the unit, there is an Intel WiFi 6 AX201 present, but unassigned ... but I'll poke at it on a rainy day Now, I can only master migration

Agreed, however the document which is the isy:User_Guide#Installation fails to direct the reader to the UD_Mobile I'm bench testing to be come familiar with the new platform before permanent install replacing my 994. During my testing, I found that if the LAN is disconnected for a period of time, this causes a NTP issue in the eisy network stack. I have the eisy connected to a monitor and you will see a constant ntpd error, unable to resolve pool.ntp.org. (AKA can't sink with external NTP clock), I've found some other issues as well, but will investigate later So, why install WiFi ? Do you have a laptop that supports both LAN & WiFi, if LAN fails, WiFi restores the connection and your still connected to whatever is required I have read the UD_Mobile and now even more confused .. I am NOT an existing portal user, therefore I jump to section Local Connections and Local VPN The very next line states Before starting verify you are connected to the same WiFi network as your UD Hardware. The next line > Go to Settings Tab > Systems > your-system-name, etc etc When opening settings, (hamburger wheel) nowhere do you find the word "Systems", I could scroll down to App Settings and add a NEW Controller ? There is also the Admin section, WiFi Configuration , Configure eisy's WiFi Adapter ... which always fails with the same error " Could not get BLE Connection " There is no straight forward document explaining how to enable WiFi on this eisy !!!

I have the Mobile and found the eisy's WiFi via bluetooth After adding the SSID and Password, the screen pop's up an error " Could not get BLE Connection " repeated the proceedure several times with same result

Thank you, that was my suspicion... Again the [Eisy:User Guide] has failed to identify this twist in their migration procedure

I disconnected LAN and pressed the button x2 as per the guide ... so now what happens, where do you do the configuration for the SSID / Key as there is no method to edit on the EISY (Network is greyed out) ? Like most dual connected platform / OS, if LAN fails, WiFi can assume connection, so I wanted to test it Again, the [Eisy:User Guide] fails to guide the reader on how WiFi connection is established

Question, If you are migrating from 994 (Pro / Zwave) with serial PLM to EISY with USB PLM, should it work ? I have tried 3 times, each time none of the Insteon device are accessible ... Following the guide, Restore 994 backup using 994 backup reboot See all Insteon & Zwave devices, but nothing works reboot, EISY starts discovering all Zwave devices reboot Zwave devices are responding, Insteon devices report Not Responding Restore PLM, runs for HOURS and hours, Event Viewer ONLY shows PLM reset when PLM restore started I've put the 994 back in service and everything is working

As per the UD bible, [Eisy:User Guide] Go to WIFI Setup or Leave WIFI Setup mode > Click the button two (2) times. Now what ??? The HDMI is connected to a monitor ... nothing appears on the screen On the Admin console, setting / Network ... there is just the normal DHCP mask Information is non existent on how this works

Sorry, if the "back" of the 994 is where the connectors are, serial, network and power ... there is no LED on my 994

Just to clarify, Blue LED on the back ... aka all of the connectors > side ? (no LED) The front are all Blue LED's like TX RX etc

Answered