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its not internet speed and no virus scanner enabled Everything works BUT the screen doesnt refresh unless I close the AC and re-open as an example I did a zwave synchronize on a remote system nothing happened 5 minutes later a box popped up saying interviewing zw49 then nothing 30 minutes later i closed AC and restarted The interview had completed I open event viewer on remote box, it opens and no activity I should note the remote boxes are on lower versions 5.3.4, 5.6.2

via ISY portal and picking via portal cloud in java AC launcher

I have multiple Polisy devices remote and when I connect to them via cloud have issues. Everything comes up fine, but adding devices happens, but the AC doesnt update without a logout / login both zwave and Insteon the pop up boxes and activities show up on a local session but not via remote to the cloud Happens on 3 different Win11 machines. Have cleared cache, loaded latest etc. Works fine on cloud access to local machines Has anyone else tried ? seen this issue ?

can u SSH to it ? if so try sudo pkg install -f isy sudo shutdown -r now

upgraded Polisy wired and was on 13.2 can ping it but no ssh

Update appears to have bricked my Polisy. Restored on to an Eisy. All good again

mine works but other supported units same error

I believe Govee is a unsuported, legacy plugin. I tried it a few years ago and had the same results as you. Same with Lifx I gave up on them and switched to Hue works flawlessly ...Barry

sent u pm if available i am in

Resolved here too thanks Michal and a ticket. issue was a file set to update to quarterly, not latest. Suspect this occured when there was an update failure a couple of years ago when some of us changed the file to get back up

@Bumbershoot Cam you elaborate on I upgraded my Polisy and None of my plugins connect. re-install doesnt help

quote So the Poisy system and all programs is essentially totally non-functional. How can I recover the Poisy and its programs to its correct operating state? The policy has lost its ability to establish a DHCP address and only has access from Cloud AC. The polisy must be doing DHCP if it could not connect to internet cloud would not work

open each program press update then press save

I am not sure on this, but would think the number should be Hexadecimal ie. 256, 512, 1024, 2048 Not decimal ie. 1056

- If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE). - Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following: o -Xmx512m - Press Ok to close the window, then Press Apply to save the changes